January 2024 by Jim Thomson
I moved to here after using 2 Livingston Pharmacies. They're so much more efficient and friendly
November 2023 by fretoo
Delays, misunderstanding, careless, unprofessional
March 2023 by Senga Pryde
7 hours over two days trying to call for a repeat proscription for heart tablets, ridiculous and phone still not being answered
July 2022 by Gwen Marshall
Friendly and very helpful staff
April 2022 by Niall Brown
1 STAR!!!
Inverkeithing High Street store is a complete joke. The staff have 0 idea of what customer service is and the time it takes them to do anything they say they will youd be better off not taking any medication.
The staff members lie to you and they try to blame the DR surgery whenever possible, when they are called out they dont like it and im surprised they are even still open for business!! What a sham!
March 2022 by Ian Cooper
Very helpful staff. An asset to the village.
January 2022 by Joanne Mac
Got told because I didn?t get my delivery as I was with my kids and not fast enough for door so that I should just walk up knowing all the medication I?m on knowing I get withrrallls absolutely no manners or human respect belittled on the phone to seem like I?m crazy because of the medication I get little does he know I?ve beeen stable for 3 years I have mobility problems clearly on tablets for it very strong ones and a few different ones and he expects me to just walk down? It?s delivered for a reason and also should be entitled to another attempt but he aye won T come today then says he never and then hung up, man with glasses don?t approach if you are sensitive as he just doesn?t give a dam very very disgusted in absolute tears beltltilled to nothing because I missed a delivery that I took to long to get the door due to needin my medication!!
December 2021 by Tammy Robertson
The two pharmacies on niddrie mains road are an absolute joke can?t even get my babies milk that?s prescribed to her need to stand outside for over an hour with two unwell children baring in mind 1 is a 6 months old baby just a week past having a operation then to make it worse you get all the junkies Jumping in front of you aswell Your services are an absolute joke you need to sort it!
March 2021 by RHYS DE LINK Zlinkey
Thanks for my meds
June 2020 by Margot Bradley
I wanted to thank JENNIFER AT ELM ROW EDINBURGH L&G for being such a capable, kind, thorough pharmacist, who really listens and finds the best solution for her clients. She is the personification of warm, attentive professionalism. Despite the undoubted pressure of the 'New Normal', Jennifer's cheerful calm and highly capable, supportive problem-solving abilities made a complex, stressful situation for me as a client, simply evaporate, leaving me feeling reassured and truly supported. I can't thank her enough for being there for me and all of her clients. I feel very fortunate to have found Elm Row L&G. It's the best pharmacy I've ever used. Thank you JENNIFER and the entire staff at Elm Row Edinburgh L&G!
April 2020 by Sarah Jane Meikle
Gillian is such a amazing person but I feel like she should always be there as she is the most qualified person. Unfortunately I feel like the boss does not respect her and help make her job easier on her as she has children. I feel that Gillian would be amazing if Gillian got to stay at the pharmacy full time. The other staff are nice and polite very friendly but under qualified. Instead off wasting money and peoples time I feel the boss should be taking a look in to this matter as its very unfair.
January 2020 by sarahjane Meikle
Gillian is such a amazing person but I feel like she should always be there as she is the most qualified person. Unfortunately I feel like the boss does not respect her and help make her job easier on her as she has children. I feel that Gillian would be amazing if Gillian got to stay at the pharmacy full time. The other staff are nice and polite very friendly but under qualified. Instead off wasting money and peoples time I feel the boss should be taking a look in to this matter as its very unfair.
