July 2023 by Susan
Phone today looking for some advice in relation to a parcel. I spoke to an extremely rude woman whocould not be any lesshelpful and behaved as though the call was a huge inconvenience to her.
May 2023 by WK69
Our Post Office team are the best; cheerful,obliging and patient.Elaine provided expert assistance with an unforeseen return problem this morning ,which has now been resolved.The shop has a wide range of cards ,gifts and useful sundries: adhesive tape,envelopes etc.
August 2022 by Karen Davis
Although not frequent user, I have consistently found all staff to be personable and helpful. If one member of the team is unsure of something (e.g. when I was using 'Articles for the Blind' postal service) a colleague stepped in and advised her in a non-condescending manner.
May 2022 by Mr T. Haggis
Services at this Post Office are second to none. An essential part of the local community for all needs including banking.
April 2022 by SW SW
Woman behind counter unbelievably rude. Won't be back. At least the Muirhead post office don't treat you like you are inconveniencing them by bringing in mail to post. At the post office no less!
April 2022 by Jamie
Very helpful indeed! 1st class service! I will be back!
January 2022 by Isobel G Hewitt
Staff Always friendly and helpful a good shopping experience
November 2021 by The delectable Dolores
Don't know if both were having bad day but rude , more so to gent jn the other queue , a little bit of patience n a smile wouldn't hurt ,
September 2021 by Jill Shields
Woman serving behind the counter extremly rude. We were bringing a pre paid return parcel. Complained non stop about the size of the parcel. Wish i had got her name as there was 2 ladies serving will not be back.
April 2021 by Rhys Crabb
This was probably the first time i have been in a post office but the help i got was excellent they are also so in touch with the people of there community
March 2021 by Cher ?TheElusiveOne?
To be honest, they're as judgy as the rest of troon without any actual substance. Faces are completely miserable, door faced ol'folks, don't even smile when you actually say good morning or hello to them. It's just dead in that shop
February 2021 by CatD-21
AVOID AT ALL COST!! I?d rather travel the extra few miles than be served by the man ( and I think owner) RUDE AGGRESSIVE TONE AND MANNER! Very rude, unhelpful and downright cheeky to an elderly customer- I received the same treatment and stated I was wasting his time!
December 2020 by Rachel Gibson
This post office was taken over a couple of years ago and what a difference the team have made.Its bright and welcoming and they have a great selection of cards, posting stationery and unusual gifts at reasonable prices.I use the place regularly over the years and the speed and efficient service is much better these days.The new staff are pleasant and cheery and are very good at dealing with the problem and nuisance customers that appear from time to time.The place is a credit to Troon and more of the community needs to use it.If you ever have a problem they are quick to help and sort.Only thing is sometimes you have to wait a wee bit longer if a shop or pub is paying in but that?s because we have lost our Banks! It?s great for my banking stuff too.
December 2020 by stuart mckee
Got good help with the stamps and envelopes I needed for daughters provisional license. Very patient with me. Can get my gas and electric there too
December 2020 by Sharon MacDonald
Helpful friendly knowledgeable staff throughout. Lovely unique products in the shop too.
