September 2023 by jcrc04
Went here for an evening meal. The girl who served us rude, attitude awful, we had to repeat a few times what we wanted to order as she did not seem to understand, even though we were Scottish. She returned with our cutlery which she threw down onto the table and walked quickly away. When arrived with our food, slammed the plates down onto the table. She definitely did not want to be there. Our food was not bad but not great, had better. Would not recommend unless they change staff or teach them manners
September 2023 by Snaggy121
Found this on the off chance on our holiday to seton sands , good food and lots on the menu to choose from , sit in restaurant which was a bonus
August 2023 by Amber S
Food was delivered cold, batter was soggy with grease. I asked for salt and Sauce on everything, possibly my mistake. When I called about not having sauce I was met with nothing but attitude from the girl on the phone. I could hear the owner in the background also being rude. A decent person would have said 'because you asked for sauce on it, that's what we did, I apologise if it seemed dry by the time it reached you'. But no I got attitude. I will admit I lost my cool, purely because ive experienced it three times now. Their customer service is appalling. Will never return.
August 2022 by Mark1968ab
Stayed at the nearby holiday park and we just looked for somewhere to get a takeaway. Hit upon this place and gave it a go. Great decision. The on-line app was easy to use and gave us a discount (on prices which were very reasonable to start with). Service was quick (we ended up using this place 3 times and each time our wait inside shop was
May 2022 by amandaaB990FR
Large fish supper has nice tasting batter is thin and a bargain at £8 I will definitely be visiting Carlos soon.
May 2022 by Paula McFarlane
Shocking service today and the customer service is appalling. Prescription not ready after five working days, I responded stating I would come back Monday and the conversation ended,then they berate my partner for not letting them finish a sentence that they apparently were going to say to me?.
Spoke to him like a child!
I?ve worked in customer service for over 20 years and would never dare to speak to anyone like that! Disgusting attitude.
Your staff are clearly emotionally labile..
I will be changing to a different chemist.
October 2021 by 85christophers
We were in at 4.30 just as it opened I had a fish supper which was excellent the wife had scampi supper which she said was nice but scampi a bit overcooked my eldest had chicken burger as they had no beef burger she was impressed with what she had and polished it off and my youngest had nugget supper which she ate. Only negative was that we did want to eat in the restaurant but was told we couldn't due to staff shortage. Oh well food was good which made up for it.
October 2021 by grahamwooly
Firstly the service was very prompt can?t complain at that? however we ordered a delivery for 1800hrs and was accepted for that time but at 17.15 we received the call the driver is waiting outside with our food.. I did tell the driver the reason we had ordered it for 1800hrs was because we was part of a evenings entertainment the delivery driver was very polite and did say he would take it back and deliver at the allocated time. On return with food yet again the service was really good phone call to say are we ready before they set off etc, however after receiving the food it?s clearly been taken back to the restaurant and just kept warm which isn?t our fault so on receiving it everything was luke warm and stale.. What a disappointment we really was looking forward to this? we had no means of warming this up so it was like throwing £30 down the road!!
September 2021 by tallguy72
Really nice fish and chips batter was nice and thin pipping hot ??? Great service clean and tidy just found it by chance so glad we did ??
July 2021 by Markofltc
Staying at Seton sands and just couldn?t be bothered to cook this evening and not a fan of cooks fish and chips on the site , they?re not the worst but just not my favourite. Both had fish suppers and Good was good, good size portions . Would have been 5 stars but no curry sauce on a Saturday night at 5.30 , worlds end for my wife lol.
May 2021 by Val2700
this was inky the 2nd time I?ve used this chip shop I used it in may for the 1st time & it was really good so we were out for the day & my husband suggested we go back What a disappointment it was terrible nothing like the 1st it was so greasy I put most of mine in the bin even the chips were uneatable I will not be back
December 2020 by brianhE7007EF
I was up working nightshift at Cockenzie and looked for a nearby chippy first night I was there. Found this place it even had a wee car park outside to eat your meal. The staff were very friendly and extremely polite I had a fish supper it was absolutely delicious no after taste of grease at all. The fish supper was also very cheap over £1.00 cheaper than my local chippy but the fish was 10 times better in quality and twice as good in quantity. It was that good i was there every night i was in area working. The public in Port Seton are so lucky to have such a cheap but quality takeaway. Well done Carlos and staff I will be back
December 2020 by gracew336
Home delivery, pizzas were cold and not nice, potato fritters were not cooked properly batter was still doughy inside, and very greasy, will not be back
November 2020 by Douglas R
Huge menu - so much to choose from! I went for fish and chips and got a large portion which was tasty. My wife had a white pudding supper and she was chuffed with it. We?d happily go back.
October 2020 by ccaitlen
Disappointed, went to Carlos tonight and got a garlic cheese pizza and a carbonara. the pizza was like rubber and the carbonara was just cream and salt with a few bits of pasta, will not be back
