December 2023 by Robert Nairn
Superb quality fresh fruit and veg. Cracking selection on spice mixes and foreign foods. Waitrose prices, but you can?t begrudge them that. They?re Waitrose.
December 2023 by Michel S
Car park collect services is amazing. Everything as ordered and in the carpark on time.
December 2023 by John Pallant
Not as good as it was. To expensive really.Self checkout a waste of time
December 2023 by Michael Mckirdy
Great friendly staff nothing too much trouble. Great range of products at reasonable prices. Plus a good cafe. Plenty parking.
December 2023 by Lesley Fellows
StirlingAfter shopping yesterday I accidentally left a roll of wrapping paper in my trolley. I phoned the store that evening to be told if I had my receipt I could get another roll.I then remembered that I hadn't taken a receipt.I went to the store the following day to be told firstly that my till transaction couldn't be checked - why not? - because it was yesterday.When I queried this, the answer was changed to it couldn't be checked because it was a cash transaction. I find it really hard to believe that Waitrose doesn't keep a record of cash transactions - is this true or was I being fed a line? Certainly felt like it. I left and took my custom elsewhere (I was about to do more shopping).Let's say - OK, silly me to leave the paper in my trolley but I expected better customer relations from Waitrose. Never mind, Waitrose's loss is Sainsburys gain.
November 2023 by Keith Docherty
Always helpful staff and the store is easy to get around. Good cafe too.
October 2023 by Spanish teacher on the go
As always, Waitrose quality is prevalent in all the products they sell.The cheese ? section is spectacular, offering cheeses from all around Europe. In the bread section, the various types of bread are to die for.As an example, there is a video of the assortment of rice you can find in Waitrose. I couldn?t find Spanish rice but I?m sure they must have it too.
September 2023 by Pippa Plevin
Really like the veggie breakfast with the unusual halloumi and spinach combo. Good service and reasonable prices so worth taking a break from your shop. Nice and quiet place if you pick your time.
September 2023 by steve o
Lovely shop great quality food staff always happy to help and good car park ???visit today 17th August 23 ?.lady on checkout very pleasant and happy to help ..a credit to Waitrose
August 2023 by leealexanderr
It is with my upmost disappointment that if it weren?t for the price point of the items I would have thought I was in a Tesco cafe.
August 2023 by Ingrid Lotcho
Have shopped here for years and was appalled at recent visit.The freezers looked like they needed condemning as over frozen, the choice was poor and the staff were rude and unhelpful.Not sure what has happened but I for one won't be using them again.
August 2023 by Miss J
Yes, Waitrose is expensive and (at least for me) an occasional treat. It is a lovely store with a great selection, though can be very busy. However, the customer service I received in this store yesterday is worthy of a 5-star review in itself. Lovely lady manning the self-service tills was incredibly helpful and friendly. She helped with a query and chatted to me for a while afterwards. It really made my day and her kindness deserves acknowledgement. Great store and great service, thank you.
August 2023 by Julie
I have been a customer of this store for many years, my current monthly spend is between £600 - £700 at today's prices. I have ignored the deterioration in the quality of a huge number of items throughout the store plus ignored the ever increasing rude and unhelpful staff.My visit to the store yesterday evening has now convinced me it is time to go elsewhere. The self service checkout scanner wouldn't recognise an item so I looked to the attending member of staff for help. Without even asking what help was needed I got a dismissive wave of a hand and told to use the scanner. When I pointed out the scanner was the problem I then got a huge sigh with a shrug of the shoulders. Once my issue had been sorted another customer required help who also received a sigh of annoyance.I wish retailers would remember customers always have a choice.This customer will now shop in M&S for all of my fresh food instead of selected favourites and all other items : cleaning & laundry products etc bought elsewhere.
June 2023 by Olivia
Great selection and lovely shop but really disappointed with the customer service experience - especially horrendous checkout experience with the cashier with short pink hair. Manners cost nothing.
June 2023 by A S
Worst groceries shopping experience. Cashier lady with short colorful hair was very rude and unethical.
