March 2024 by norscanhordes
Super professional service. Scott came round to measure all 3 rooms in a quick, professional and friendly manner. Highly recommended. Will use again.
February 2024 by K Edwards
Sometimes one just has to say how good a service has been and when my wife needed help in establishing if the carpets in our new house (purchased by the previous owner) were made with any Latex content in them Lynsey in Stirling was both understanding and helpful and came up trumps with the answer - no they do not! Phew that's a huge relief. This level of service is to be commended and as newcomers to the area what a way to welcome us to your community. Thank you so much. We shall not forget this when we need more flooring and can but recommend this level of service to others seeking new floor coverings in the Stirling area.
February 2024 by Robby D
I recently had flooring installed by Tapi and made use of their fitting services. Overall the experience was pretty good and quick (about 10 days from measurement to install), the store clerk was helpful and reassuring and not at all pushy and seemed keen enough to ensure I got the fairest deal possible which I appreciate as he could certainly tell I was feeling a little price sensitive.Ultimately though, It was definitely a bit more expensive than some other suppliers both in terms of fitting costs and the overall bill of materials but that's to be expected for an all in one solution and I won't pretend it wasn't nice not having to find my own fitter (especially after being fobbed off by a few of the small businesses in the area not too keen on the job.)Beyond that, the fitter arrived on time, explained the whole process to me and did a lovely job I think. The whole install took a couple hours and he seemed like a genuinely nice guy and I was happy to work unsupervised. He did leave a bit of a mess when he left but he did his best to sweep and clean before going and thankfully picked up all the big bits of scrap.There's only so much you can do without a vacuum when it comes to wood shavings.There was a few pretty major surprise fees that caught me off guard on the day of install that I wish Tapi would've warned or informed me about either in store or when they visited my house that I feel like they have been a bit negligent in such as an additional charge for shaving doors at a cost of 25GBP per door. I was lucky and only needed 2 of my 5 doors trimmed but it caught me off guard and left quite a sour taste in my mouth and that will be reflected in my review unfortunately as I consider it a pretty serious grievance. (This is in no way the fitters fault, he was the best part of my Tapi experience by far.) I would be willing to change this if Tapi is willing to credit me for the mistake and I will be highlighting the issue soon with their customer service and it course will update my review in due cost should they reach out and make things right or otherwise.
January 2024 by Billy Stewart
Great service and great people
January 2024 by Alan Findlater
Very friendly and helpfull
January 2024 by Riona Morgan
Went on the Monday to Stirling Branch and got approached by Lyndsey asked what I was looking for, at the time only a quote but with the sale and sizes of my room I was able to get REMS for all areas I was doing. Once I was happy with my selections, I got a price and went ahead. Fitters that came a week later which I thought was brilliant it was so quick were 1st class as well and were brilliant with my little dog, were happy to allow me to have her off her lead. Will be back when I decide to do anymore in the house. Thanks for a brilliant experience from start to finish and with all the calls to make sure everything was still okay and I was happy with my choices still.
January 2024 by Vicki Mckenzie
Just visited Tapi Stirling and had a very pleasant experience, staff were very friendly and Lyndsey was great with my elderly mother taking time and patience while she picked her flooring and we are delighted with the price, we will be definitely be back
January 2024 by Martin's Garden Services
My usual haunt Carpet Connections was closed so I used Tapi en route back home. Glad I did. ? service was to be expected.
October 2023 by Rebecca Connor
First time I?ve used a big corporate company for flooring. Great carpet. Beautifully fitted. Slight issue with the door bars which was sorted in a couple of days. Thank you Tapi.
July 2023 by Angela Coull
Phillip was great at advising us on what was best for us and our needs. Thank you!
June 2023 by Douglas Mcguire
Great staff communication..a bit expensive for me being an OAP..carpets are lovely friendly fitters ..the runners in-between the doors are a bit loose so needed my daughter to fix that ..but overall experience was good
June 2023 by Kieron Behan
A great selection of carpets and best for service.
April 2023 by Adele Gavin
Couldn't have been more helpful from start to finish.
March 2023 by Hellen Reyolds
A lovely lady called Dawn at Tapi Carpets Stirling went above and beyond for us. After a flood we gave her our budget for a full small house and needed them the next day! She made it happen! Such a lovely lady and we couldn't be more thankful
January 2023 by Atul Bharshankar
Great value for money and good quality
