August 2023 by Neil B
Phenomenal customer service.I had been contemplating the purchase of a set of Pilla sports glasses for a few months, and this is the only stockist in the UK who is also an optician, so I popped in (without an appointment) to have a look at what they carried in stock. The staff were super helpful, and despite not being experts in this area (their Pilla guru was on annual leave) talked me through not only Pilla but also Oakley and other options. These are expensive glasses so, now that I knew they fitted me, I wanted some time to decide whether I wanted to go with Pilla (super expensive but also very respected) or take the gamble on (highly rated but slightly cheaper) Randolph Engineering glasses which I hadn?t seen IRL. The next morning I received a call from Tony, the owner, to say he had a pair of the RE glasses he could show me (which was fantastic news as it saved me a trip to Yorkshire to see the REs). We made an appointment for the same day and I headed into Stirling only to discover the RE glasses look like something an American serial killer from the 1980s would wear.Decision made, I bought the Pillas.And on their first outing won our club championship - normally I?m in the top third but rarely in the running for a medal. The clarity on these glasses is impossible to describe - you have to see it for yourself.If you?re seriously thinking about buying a set of Pillas, just do it.More importantly, however, if you want to ensure they are adjusted to fit you perfectly then buy them from Tony at Stirling Optical.
August 2023 by Paul Williamson
Used this place from the start of needing glasses to 2yrs down the line catered to my needs and went above and beyond each staff member were courteous and were first class without adought stirlings best for glasses 5 stare guys ?
April 2023 by Angus Keith
I?ve been using Stirling Optical for years, always had excellent service.I have had many glasses from them. I have special eye needs. Can?t recommend them highly enough well done.Thank you.
December 2022 by Peter Elliott
Excellent service as ever, wouldn't go anywhere else. Fast and efficient care from people who really do care.
October 2022 by ann genese
Congratulations? this company offers a wonderful experience !From start to finish , outstanding professionalism, and customer service!I was greeted by a very knowledgeable gentleman who explained the process, and answered my questions .When I went in to see the ophthalmologist , she immediately put me at my ease ,and explained the procedures in an understandable manner, and again answered any questions that I had. At every stage her professionalism was evident. Combined with a friendly and at times humorous approach, I felt well informed ,and confident in her assessments.Any worries that I had were fully addressed.I would have no hesitation in recommending this service.Thank you.
October 2022 by Ilona Bini Cijevschi
Absolutely amazing ,I went to another optician and was told there was nothing I could do to fix the frame of my glasses and then searched best optician in stirling and came immediatly here. They fixed my glasses in no time. Super friendly staff and very professional. If I have any problem in the future it will be the only place I would go
October 2021 by Anne Patrick
Very impressed with the consultation and examination, very thorough and everything explained in detail. Excellent value for money.
October 2021 by 15 Minute Gaming
Great care and service.
October 2021 by Bobs Locks
These guys where truly fantastic . After going round the various different shops to try and make an urgent appointment with no luck.These guys where second to none. They called round all local retailers to try and get me seen sooner as they where fully booked.fortunately two hours later they manged to squeeze me in for a full assessment after a late cancellation.I wouldn't go anywhere else these guys offer a great service and can't thank Tony and the team enough .
October 2021 by Phil Barton
Awesome service...Purchased some shades back a while now.Lady on the phone took the time to dig out a receipt for me...I'll be sure to nip back for my new pair ?
October 2020 by Michelle Lansdowne
Outstanding customer service. I had a fabulous experience. The staff could not be nicer. Excellent selection of frames. Highly recommended!
October 2020 by Rachel Warnes
Fantastic and personal, they go the extra mile to ensure you are completely happy and comfortable with the product
October 2019 by Alex Fresh
Absolutely saved my bacon by replacing the bridge of my Silhouette glasses which had finally snapped after many years of service. This shop is a lovely place and very helpful and friendly. Thank you so much folks, I can see again now :)
October 2018 by Kenneth Halley
Best opticians I have ever used. Very attentive, personal friendly service. First class on all levels and in new premises. Highly recommended.
October 2018 by Azam Bhatti
Best opticians in Scotland.Try them, big diffrence from franchises. They give the extra care and service.
