January 2024 by Jacquie Mcmaster
They quoted me £160 to get a screen fixed and when I asked every other shop in the vicinity they are all quoting £30 lol
October 2023 by Secular Steve
Had a small problem with one of my AirPods Pro?s so decided to come in store to see if it could be resolved. After trying to fix it on the spot, it proved it would take a bit longer so I was asked by a member of staff (didn?t get his name) to leave it with him and to come back later, which was fine by me. I popped in an hour or so later and he had it fixed for me free of charge. He was also very friendly and understanding. Excellent customer service and I left a satisfied customer
September 2023 by craighfitzgerald
Comfortable bed and clean and airy room...Good breakfast would definitely stay again...would thoroughly recommend as it was great value for money...easy check in and check out...bed and pillows were perfect for me...found the bed and pillows so much better than premier inn
September 2023 by Amdale
A very good place to stay for easy access to the City Centre / Castle etc - clean, tidy and simple to park with plenty of spaces. The hotel was very clean and the rooms equipped to a good standard - staff were polite and helpful throughout my stay - Thank You
September 2023 by pinballw2023
What a great wee place.stayed here a few times now and never ever let us down. 2nd floor room this time for us and very well turned out. Laura is definitely an asset to you, always on hand with info or recommendations while keeping things ticking over nicely in the background. Will no doubt see you all again soon. Thanks
September 2023 by Mhairi H
First appearances - as we entered the second floor of the hotel the overwhelming smell of weed was the thing that hit us the most. Room was very basic. Some dubious stains on walls, head board and hairs on the bed sheet. The icing on the cake was A HOTDOG IN THE KETTLE. When I went to get a new one the young guy at reception went hunting for one. I suggested going to an unused room - he hadn?t thought of this - and I eventually got one. I mentioned the weed smell and there was no ?I?ll go check it out? just a ?always at the end of my shift, ? which was fair enough. Can?t imagine it?s the first time. I?ll definitely not be back.
September 2023 by travelh892
Check in process very quick and easy, just what you want, room spotless, basic but everything you need. Great location and modern inside and out. Down to breakfast to be greeted by a very cheery and smiley Laura. Very relaxed atmosphere and good work environment is clearly set here by management. After just leaving a bad one It?s easy to recognise a good one.
September 2023 by P1048NPsd
We have stayed at this hotel a few times when visiting Stirling. We cannot recommend it enough. It is within walking distance of many attractions, the bus and rail stations are almost next door. The rooms are clean, have all the basics and the staff are pleasant and very helpful. We often speak to Laura when we are in and she is a delight. She often suggests places to go while we visit.
September 2023 by andybQ3554QQ
Asked to leave hotel and left with no accommodation by jumped up manager. Very poor performance by this individual. Formal complaint being made to their head office. All other staff were great but unfortunately let down by incompetent leadership.
September 2023 by buy542
Recarpeted and clean hotel with friendly and helpful staff. We enjoyed a delicious evening meal from an excellent selection. The meal deal was a good price so we enjoyed a dessert too! Breakfast provided everything a good hotel breakfast should.
September 2023 by OnAir00979727674
The room was great, very quiet, and the staff were fantastic. Big shout out to Brooke as she was exceptionally helpful with our questions and went above and beyond. Food was really good as well and breakfast had lots of selections.
September 2023 by Terry K
Didn't have enough staff on, 1 poor girl was trying to do it all herself. One poor fella was waiting to check in for well over 10 minutes whilst we were having tea. Even when he rang the number provided he couldn't raise anyone. By the time the one and only staff member on returned to the counter there were 6 people waiting. Couldn't get a drink at the bar because yes you guest it, the reception girl was also the barmaid. Anyway the positives were that brekky was pretty good value and the bed/bathroom and room were OK. The breakfast was a self serve, all you can eat sort of deal so good on the young girl who loaded up on the Nutella sachets for herself ?
August 2023 by BNik2014
Stirling Travelodge is situated in a great location to visit the old town, castle and old bridge. Great to have parking available. Room are a good size and our's smelled fresh and was very clean. No noise from outside. The usual people using the corridor often talking loadly, but this is not a Hotel issue. I would definitely use this again and would consider using the train, due to the location near the station
August 2023 by wirral69
The rooms are terribly small and small bed but I must say it was spotlessly clean but it has the most dangerous shower I have ever seen, the floor of shower is lethal it is so slippery I cannot understand how they have not used anti slip product in fact I am speaking to the local council on Monday to get them to inspect and make the fix this I wonder how many people have been injured at this hotel. Breakfast is offered at £9.99 unlimited well that won?t happen very little food on the counters only eggs are scrambled but very little left also no bacon asked 3 times for bacon but only came 30/49 minutes after having had small amount of eggs and a few sausages no real quality though lots we?re complaining about this disinfectant taste from the hot water boiler when making tea. We booked for 3 nights but left after 2 nights it was awful. I paid £490 for 3 night a rip off , tiny room and even paid for Wi-Fi on registering to log on would not send a code really awful If I have to use a hotel in similar places would definitely use a premier inn rooms are bigger but definitely much better breakfast If I need a hotel for a couple of nights again will only use a premier inn
August 2023 by Winnylyna
Very good place to stay. Accessible to train station and shopping. Good value. Generally my stay with my family was good. Breakfast is good though some is not really warm. Place is cool. The bathroom has an off smell, could be the vinyl flooring but it looks clean.
