November 2023 by June Young
Bought a sofa from here after a bad experience with NCF living (review on Trustpilot kept getting removed)Bought with ease sales staff left us to look without hassle got the sofa delivered and very happy with my purchase
November 2023 by MrTyson14
Ordered a couch and waited around six months for it to be made from new, did not receive a single update until a week before it was due to be delivered. The day they had put for delivery did not suit us at all as we were having work done in the house and they said they would not change the date - for a CUSTOMER. Shocking customer care and we won?t use them again
August 2023 by steve o
Helped my friend source new sofas and she decided to go with SCS ?..a leather one, very comfortable and stylish ?..eventually was delivered by Rab and Stuart who were great guys and got the new sofa?s assembled and in position without any fuss
March 2023 by Matthew Thorley
Furniture received broken, currently await ScS to rectify this. At current time it has been three weeks of raising this issue on the day it was recieved with no progress. The lack of quality control for furniture that took 12 weeks to arrive is disappointing.
February 2023 by Diane HORTON
Amazing service from Christine at Stirling branch, couldnt ask for better service whilst purchasing our suite and carpets. Very knowledgeable and professional throughout the whole sale
July 2022 by Moira Thorburn
Went to buy a new sofa with a friend and we both ended up buying. Adam who dealt with us was courteous and professional - nothing was too much trouble and put up with our endless changes of minds and daft questions ?. No hard sell just great customer service.
January 2022 by Shonagh Hendry
Stress free shopping for a new sofa,staff helpful and left us alone to browse .Once we had made a decision the salesman was very professional and helpful.Highly recommended.
January 2022 by Moira Hope
Went looking 4 new sofa and was pleasantly surprised at how knowledgeable the staff were and prices were very reasonable
October 2021 by David Ross
York suite is now the Montrose; it's £100.00p more expensive and only £25.00 was offered as discount on a 2 and 3 seater settee when purchased together. No discount would be given for a cash sale. Rather expensive and unhelpful.
August 2021 by Mary B
First time visiting this shop. Looking for a new settee for my sister. I have never seen such a collection of ugly sofas! Big, clumpy, lacking in imaginative design. Pretty awful.
July 2021 by James McClelland
I will never shop at scs again!Bought a 3 piece suite, 2 carpets, underlay and carpet fitting...all paid cash.1 carpet and underlay came and fitted after 7 MONTHS,2nd carpet came the same time,was TOO small,scs had measured it,underlay was fitted tho.Suite came the next day,after 7 Months,1 scatter cushion was missing. 8 MONTHS on and I'm still waiting on the 2nd carpet.Tried phoning numerous times on 5 or 6 different numbers,local store,customer services and head office, left on hold/queue for upto half an hour,still didn't get to speak to anyone.Tried emailing, online customer services chat still no reply.......STAY AWAY FROM THIS RETAILER!!!
July 2021 by Mhari Russell
Went ahead and ordered a sofa paying a £100 deposit. Was not told this was non refundable, only that I had 7 days to make any amendments to order. Due to personal circumstances I had to cancel the order the following day. Initially refused my deposit back, but then was paid to my credit card only to be taken out again. Now having to fight to get this back and as a single parent desperately need back. Will never go to them again. Be warned looks like even although you are entitled in law to a cooling off period they will not abide by it.
January 2021 by natalie patel
Hell , dont go there the quality and service is terrible they will rob you blind , I had them taking money out of my account for months and I didn't know I was waiting for the invoice to come in to pay it the moment it was due they never informed me and I ended up paying more I couldn't get to talk to people on the phone they fobbed me off saying there was no record of me or an account at all I sent emails and letters this went on about 2 years it was hellish , plus when they fitted the carpets they were coming up within a week and were disintegrating an expert said they were not proper fitters scs sent out at an upfront cost of 350 on fitting , and the carpet was so poorly made it broke away in your hand he said it was the worst he had seen ! And the sofa and chair were damaged when they were delivered direct from scs , so please watch out and keep your money and home safe .
January 2021 by James Douglas
We always shop st the Stirling branch of ScS. Its simple, great service without being hunted around the shop by reps. Your questions answered by a knowlegesble team, a product that is clearly superior to their competitors.
January 2021 by Jim Reid
S.C.S. Stirling Springkerse Retail Park...avoid at all cost. The "so called" manager James is about the most least helpful person I have come across.No clue whatsoever about customer service, just "give us your money" attitude.
