Shout out to Elaine, Douglas and the staff who assisted me today. I had traveled from California, USA with an outdated bank card . They were able to find my account and guide me thru the process. Gold stars to all the employees! Grateful for all the help.
July 2024
18 year old daughter took a 1 hour bus to Stirling today to speak to someone in the branch to find out why her card had problems. The staff member told her the card was fine and they could not help with her account any further. Daughter felt dismissed and let down. On her return she made a call online and the problem was... read full comment
July 2023
So impressed with the friendly and knowledgeable staff at Virgin Stirling! Shout out to Doug and Nicky who helped us set up our accounts and stepped us through what we needed to do! There was no rush and their knowledge was invaluable!
