January 2024 by Rebekka Cormack
I couldn?t recommend carpet master of Stirling more!They went and measured up our house (new build) before we had keys and were ready to go the day we got keys.Unfortunately this was pushed back a day but this was no issue for them, they came back the next day and got all carpets laid, which I am extremely happy with. The guys then spent a few days laying the karndean, also an absolutely amazing job.I have now just booked to get my bathroom and en-suite floor done.Everybody I?ve dealt with has been great?June has been so helpful (with my many questions!)Also, exceptionally well priced compared to other quotes we have.Thanks so much!
December 2023 by Simon Pickerill
Exellent service carpet master just had our motorhome carpets renewed absolutely fabulous job great staff would definitely recommend to others many thanksSimon and isabel
May 2023 by Mareike Moeller-Holtkamp
Had kitchen floor fitted about 5 years ago by a youngish, I suppose not so experienced member of staff, who made a cable from my washing machine stick out in an awkward and obvious place from underneath the floor boards, telling me this was unavoidable. Later I was told by another fitter that this was bad practice and could have easily been avoided by directing the cable to the back of the washing machine, an effort that the carpet master fitter had spared. The main issue however is that the 10-year guaranteed Vinyl flooring material is now cracking in places, and nobody in the shop is able to track down the manufacturer for the guarantee, or replace the faulty boards. After two inspection visits, their staff never bothered to come back to me, and I have given up chasing them.
December 2022 by Alan Howes
Nice to see the good reviews. But a pity they can't be bothered to open in the afternoons.
October 2022 by Steve Fradley
Like other reviewers here, we found Carpet Master Stirling after poor experience and disappointment elsewhere. From our store visit, their home visit for measurements, to completed installation (all of upstairs + stairs) the people and processes were brilliant. The price was great, the carpet quality is great, the installation finish is great and the installers (employed directly by Carpet Master Stirling) were great. I have no hesitation in recommending them.
October 2022 by A Syme
Superb experience from start to finish. James, James, Dean, Connor, and Ian were SUPERB. James was extremely knowledgeable about all the flooring products in the store, thus achieving the best carpet/underlay price for a fabulous selection. When he came to the house, he further demonstrated his installation knowledge and gave us an in-depth visit. (Plus, the EXTRAS are unrivaled by any competitors). Walking on the carpet is just as heavenly as it looks. Got a remnant of a very high-quality tartan carpet for a room at an amazing price and it looks fabulous. And the Kharandean DaVinci flooring?Where to begin. Truly, a work of art. Had Kharandean flooring before, but this is laid so beautifully it almost leaves you speechless. So glad we chose Carpetmaster. Would highly recommend them.
August 2022 by L C
Very good carpet shop and fitters. Found after extensive search and previous poor experience with another carpet company. The customer service is excellent, and I was guided through choosing a carpet. All of the people in Carpet Master - Isobel, June, James and all the fitters are so nice and helpful. They gave me a good quote, a wonderful carpet, went with my dates for fitting and moving house - laying it in two stages - without any issues. And quickly for the first fit. The fitters were particularly good and accommodating. Nothing was too much trouble; they brought a vacuum cleaner, were thorough, clean and super-friendly. They vacuumed all the detritus from the previous carpet fitting off the underlay, and all the fluff from the new carpet, before fitting. And did a very neat and professional job. One happy customer here. Thanks everyone.
July 2021 by Fiona Marshall
Excellent customer service, went above and beyond, highly experienced fitters, Will return for future floor coverings. Can?t recommend enough.
July 2020 by Allan Thomson
Very good helpful people with good honest advice given. Speedy service and 1st class work manship by the fitters. I have used these guys for company offices and own home and now my kids are using them in their various homes. More than happy to recommend their services.
July 2019 by Charlie Christison
Well laud out store with a tremendous selection of vinyl and carpets.Great range of prices with fantastic quality.Staff are extremly knowledgeable and very helpful and friendly, who are more than happy to arrange a free visit to arranange a quote.Fitting is done by very good and efficient fitters.
July 2019 by Chris B (Vehicle Nirvana)
Really nice and helpful people in here. They know what they are doing, fit the carpets well and are happy to break down a big job into smaller batches if it helps you out with paying them. All round a good business to deal with.
July 2018 by Maggie Devine
I have used Carpet Master for the last 15 or so years. Cannot recommend them highly enough! Always very helpful and go the extra mile. Everyone has the same positive customer first attitude, great company to deal with. Maggie Devine, Stirling
July 2018 by carol mclaughlan
Carpetmaster are the company to go to for carpets. Ordered on Wednesday fitted on Monday as they are very busy but fitted me in. Excellent service from going into shop friendly staff to seeing the carpets finished by carpet fitters who did a great job and no mess. 5 stars
July 2018 by Maureen Campbell
My bedroom carpet and laminate flooring were laid in a morning by two very professional and pleasant fitters. The selection of flooring at Carpet Master was impressive but I was given time to make my choice . I appreciated the advice given by the staff and I am delighted with the results.
July 2018 by Jane Hay
We have had carpet laid in two rooms within the last three months. Good job done by pleasant fitters. Friendly efficient service from first visit to shop. Competitively priced.
