August 2023 by Taylor McDonald
Went in with my wee one and kitten since was just at the vets in Stirling! Was impressed, staff were so lovely, Simon was so friendly and helpful and showed me beds that were similar to the one I have but even better?the other guy can?t mind his name he was so good with my wee one as well and gave him wee snacks and put music on for him to keep entertained. Ended up getting a king size bed and new mattress instead and got it at a really good price since the sale! Can?t wait for the bed to come ?
May 2023 by Iona Buchanan
Simon was absolutely brilliant! So helpful, knowledgeable and friendly, he took the time to give us all the info we needed and helped us make the right choice.
April 2023 by hev cam
Amazing customer service from start to end in this store. Even when we had problems they were quick to help us out and sorted it.
November 2022 by Paul Smith
Fantastic customer service from Bensons Stirling. Helpful and informative staff make the daunting experience of choosing a bed that is right for you and your finances. Well done Stirling branch.
November 2022 by Jean Copland
Mattress arrived with a big black mark had to wait a week for replacement. Very inconvenient as time needs to be taken off work to be there twice. Shop service was fantastic
October 2022 by Diane Onslow
Not had our bed yet, expected next month but am reviewing the staff member Simon who gave us a great buying experience in the Stirling store. He was amazingly helpful, friendly and knowledgeable. He went above and beyond, we were quite stunned to receive the service we did as our emperor using stores like this have been less than positive. Thanks Simon, looking forward to receiving our bed ?.
October 2022 by Elaine Carlin
Ordered a mattress that as delivered in June 2022 and it was faulty (springs coming out the sides of mattress). I have tried so hard to contact them since to rectify the issue with zero luck. Both in store and through email their customer support team. I have one email asking for more detail and then back to radio silence. Its now 3 months I have had a faulty mattress and looks like little hope of getting them to respond. They should be ashamed of themselves for selling expensive, faulty items and not even having the curtesy to respond and try and rectify the situation. Avoid at all costs.
October 2022 by Chris Swan
We got really great service here from Maria. She looked after us all very well. We were in for a new mattress and had brought in mum with us as she was looking for a new bed. A successful trip for all.
September 2022 by Sachin Nimbalkar
Ordered a bed at the start of May and its been delayed for the third time. Before the delivery I was been chased for the pending amount and once paid no comms. No courtesy call from the store and each time I was been informed about the delay was just the day before when the bed was supposed to be delivered. Endless wait... helpless...!! won't recommend at all. Still waiting for the bed. Worst of all is the customer service.. you need to wait for 45 mins on a call after which calls get disconnected and again the same story.
June 2022 by AGB Stevenson
As soon as walked in Store I was quickly attendeded to and given informative assistance chosing a new Mattress !
May 2022 by Gordon Daly
Disappointed to get get and find a pile of boxes. At no time was I told that you were a flat pack furniture delivery only company. If I wanted a flat pack bed I would have went to IKEA.Very disappointed.
May 2022 by zoe chapman
Would have been good if the entire item that I bought and paid for had been delivered
March 2022 by Beale_
I had already done some browsing on the website but felt I needed to test out the beds in person first. Maria was very helpful. Right from when I entered the store, she guided me through all of the different options available (bases, mattresses and headboards) as well as payment options etc. Very friendly service! Would definitely recommend to anyone that asks!
March 2022 by Douglas Hamilton
Very knowledgeable and helpful staff, great selection of beds and mattresses, I would highly recommend.
February 2022 by Wendy Kellock
I would highly recommend Bensons for beds. From the customer service in the shop to the updates right to my delivery was excellent. It was a pleasure shopping with this company. My bed is absolutely beautiful,
