April 2023 by Iyline Wilson
I purchased a Kia Sportage GT Line SUV from Arnold Clark. The service from Harry Mellor, Product Consultant, was first class, both over the phone and directly at the showroom. He was professional, cheerful, kind, and friendly. My test drive with the Jake was excellent. He was very thorough, also patient, as I'd never driven an automatic before. From my first phone call on day one to driving my car away on day two, I felt Harry and Jake were thorough with great personalities for their jobs. I was more than totally satisfied with the service I received.
April 2023 by Gary Gillan
I bought a car here yesterday.They give a great service & the sales person handled everything seemlessly & very professionally making it a less stressful occasion for me.All the staff are very friendly & polite.Im very happy with my purchase & I would highly recommend anyone to visit them when it's new car time. Thanks
April 2023 by Tim
The worst arnold Clark branch ever.I have to call 500 times just to get a call back. Literally have to beg them to call me back, completely different when i was buying that car But the moment the delivered the car everything changed. Now its been 1 months I'm calling them every day to talk to manager or the salesman but for some reason they are always off or on break when i call. VERY VERY DISAPPOINTED please avoid this branch at all cost.
March 2023 by Google user
I purchased a Kia Sportage GT Line SUV from Arnold Clark. The service from Harry Mellor, Product Consultant, was first class, both over the phone and directly at the showroom. He was professional, cheerful, kind, and friendly. My test drive with the Jake was excellent. He was very thorough, also patient, as I'd never driven an automatic before. From my first phone call on day one to driving my car away on day two, I felt Harry and Jake were thorough with great personalities for their jobs. I was more than totally satisfied with the service I received.
March 2023 by Helen Fowler
just had my car serviced lovely friendly helpful staff
March 2023 by Leon S
Unprofessional staff members at service desk. Absolutely waist of time for service. Zero customer satisfaction and waisted alot of money very bad for business. I do not recommend this place at all. They are much better places of Arnold Clark and vauxhall in other areas that provide professional service.
March 2023 by Paul Rattray
Why do the sales people always park cars in the transporter loading bay? Pat is really nice and always willing to help
February 2023 by Joseph Keble
The whole experience from start to 'Finish' (I'm still yet to receive a 2nd set of keys) has been completely unsatisfactory. There have been numerous issues with getting the car ready and moving it to my requested Arnold Clark showroom as part of their 'click and collect' service.I have had to chase up my sales representative and their manager in order to progress the sale of the car. I shouldn't have needed to ring and email in order to get simple progress updates. When I did manage to get in contact I was provided inaccurate information and timelines.It effectively felt like I was being fobbed off and not valued as a customer. I have had dealings with other branches and had no issues, only positive experiences. It is a shame that the apparent ineptitude of one branch has provided such a negative experience.
December 2022 by Luis José Salazar Serrano
Great place to buy your vehicle. Very professional and helpful personnel; definitively I would buy my next vehicle there.
October 2022 by D Tyllyer
A place where you buy a new car and get some advice. Friendly staff are always happy to help and answer your questions.
October 2022 by Al B
Big thanks to Fiona & Servicing for sorting me out today, ordering a part and booking me in for next week. Great service and teamwork
September 2022 by George Wilson
Had the car I wanted, gave me a decent trade in, preppd the car in no time, took care of the paperwork. Went back for help with a few functions I couldn't get to grips with, they demonstrated in minutes.Happy bunny.
August 2022 by guyber mendes
Thank you Derek for an amazing customer service. My wife loves her car. Would definitely recommend.
July 2022 by nick lin
Big thanks to Robert Marshall who once again excelled in sorting me out with a new grandland,a few obstacles were encountered which was not Roberts fault.would not go elsewhere to purchase a car.
July 2022 by Michelle Fernie
Couldn?t fault Derek and his service it was first class, amazing customer service throughout the branch. Highly recommended
