March 2024 by Barbara S.
Everything worked great, very friendly staff, thank you!
March 2024 by Michelle Duffy
Very helpful. Was worried van might be too small for the furniture I planned to move. Staff member went online to check size of suite and helped measure the van
February 2024 by Alistair Roberts
Absolute credit to the hire dept team...namely Laura & Karen. Laura was so helpful on the phone explaining everything & doing the pre-booking. Karen did the key & van handover check and had me in stitches with her lovely sense of humour. Definitely made things easy for me as I had some tight deadlines to meet.I will definitely hire from Arnold Clark Stirling Branch again when next rental is needed.
February 2024 by Jamie Todd
Used Arnold Clark a lot over the last year and cannot fault service and quality of cars provided. Staff are very friendly and efficient during collection and drop off. Would highly recommend!
January 2024 by Christian Stärtzel
We've been renting with Arnold Clark for many years now and never had a bad experience. This branch was no exception, everybody is really friendly and forthcoming and we will gladly rent again here.
December 2023 by Claude Sammut
Rented a group b car and got a brand new Renault Clio RS! The staff was friendly and very helpful.
October 2023 by Haroon Baig
Absolute rubbish, I booked a dual control car for hire and I gave all my details and license. They then took the £24 from my account as soon as I booked the car online and gave my bank details. Then a week later (1 day before I had my time slot for the vehicle) before my appointment they phoned me to fill out a check in form for the car so that I was able to take the car out the next day, during this I filled out the form and once i handed it in it came up with an error saying that I was too young to drive the car as I?m only 16. Then I phoned them up again and they just then decided to tell me then, that I was too young and that I shouldn?t even have a provisional license yet. The woman on the phone then tried to disrespect me and say that I don?t have a proper provisional license and that it must be for a moped and not a car and that I don?t know how to read my license. I then checked with my brother and online which told me that you can get a Lerner?s license at 15 years and 9 months and my license was also for a car as well. The person on the phone then tried to keep my money like the scum Arnold Clark are and asked if I would like to keep the booking and give it to some one else and didn't even ask me if I could get a refund on my booking. I then had to ask if there are any other options she then felt pressured to tell me about a refund and almost made me switch it to someone else?s name instead of receiving a refund. I still have not received my refund even though they took the money at that moment but haven?t updated me about a refund yet. I would strongly advise against booking from Arnold Clark and would suggest rather going for someone else like the AA.
October 2023 by Paul Griffin
Don't think you can park your car when hiring a van useless place
May 2023 by Ian Gibb
Lovely people and great service. Will def use again if needed.Thank you to the staff as you were FAB
March 2023 by David Robertson
Very friendly and efficient staff. Service was excellent.
March 2023 by Carole Leslie
Always superb service from the Stirling team- friendly, professional and very efficient. A pleasure to deal with.
March 2023 by Laura Griffith
Easy to hire, van in great condition. Friendly, helpful staff.
January 2023 by David McEwan
Today 27.01.23, I collected my new XC40 PLUS, DARK, from Arnold Clark Volvo, Springkerse, Stirling. The customer service I received from walking in the door last week, to driving out in my new car today was excellent, and I must say this was purely down to my salesman Duncan Aitken. He was brilliant, a gem of a man! Right from the manner in which he introduced himself, his patience, listening to what I was looking for in a car, explaining the different models, options and deals, organising a test drive at very short notice when I brought my wife along for a look, the hospitality shown, no feling of being pressured, always offered an option, helping sort out my number plate transfer, explaining everything in detail (including the car upon collection), ensuring and offering additional support if needed, was an absolutely top notch service from him. Duncan is without doubt, one of the nicest car salesmen I have come across over the 17 cars I have purchased in my time so far, and would undoubtedly look out for him again when the time comes to change my Volvo for a newer one in a few years. Great job Duncan Aitken, and many thanks!
December 2022 by Gary Gunner Scougall
Pure Disappointment I thought they would sell or rent a car as we stay in a rural area and my mother is in her 70s purely disabled myself but No had us shocked when we were told that my mother was a vulnerable person Arnold Clark what goes around comes around your animals just after people?s money. Karma will always come
December 2022 by DariWithanaye
Wouldn't go anywhere else to hire a van. Simple process and cheapest by far. Staff are always so helpful and efficient.
