May 2024 by Philippe CHAUSSONNIERE
The dream turns into a nightmare... and still comes trueTo celebrate my birthday, I booked a room with a view of the Old Course and... to make a long story short for a very high price...- small, comfortable room in the old part of the building- no hot water in the room in the evening? although it came back partially the next morning- no other room to offer us the 1st evening? but we benefited from a nice room with balcony for the 2nd night- the next room had the same problem the night before- heating difficult to adjust- the service in the restaurant is provided by nice but inexperienced kids- you must reserve a table at the Roof Top restaurant well in advanceRooms: Very small but comfortable if there is hot waterFood & drinks: Very average Italian restaurantThe pizza was coldParma ham without taste
May 2024 by Dan Corse
We had a wonderful stay at this historic hotel in St. Andrews. Lovely accommodations in a famous location. Be sure to treat yourself to elegance and luxury the next time you visit Scotland.
May 2024 by Jonathan Bassett
Rusacks wrote the book on service and attention to detail. I booked my room online and mentioned it was for a special occasion. When I arrived they accommodated an early check in, they gave me a room greater than what I paid for and included a chilled bottle bubbly. Staff is very well trained in the art of service. Beast hotel stay I have ever had!Rooms: Probably the best hotel room I have ever stayed in. Pure luxury.Food & drinks: The Bridges restaurant is casual and has great views. The food and service are outstanding. Our overall dining experience was better at Bridges than at their top tier restaurant, ?18?. ?18? was a nice dining experience, but they should have higher dress code standards. Staff was not as well trained as at Bridges. Food was good at ?18? and the view is worth whatever your bill is. The Hole In One bar is fantastic!
May 2024 by Isabelle Nattier-Quin
The place is magnificentThe rooms are small (very) but well equippedHot water takes a long time to come but we're getting there.As for the service, whether at the restaurant ?le bridge?;We asked for bread which arrived after the starter was finished and we finished our meal (pasta) before the requested parmesan ever arrived.The waitresses, cute but unprofessional (interns?) had stained aprons...and didn't seem very involvedBriefWe asked to reserve a table at the roof top for the evening, we did not get a response.We went to reception to make our reservation ourselves!At the end of the afternoon, we decided to drink a squeezed fruit juice at the roof top (at first glance not usual), and wanted to sit on the terrace to enjoy the exceptional view.A few tables still available but only one chairA priori, our request was irrelevant because we were not able to get a second one!We canceled our reservation for dinner and we ABSOLUTELY do not recommend this establishment which lives on these achievements and which has no respect for its customers.DamageRooms: Very small but niceNoteworthy details: Service? no service, lousy
May 2024 by Steven Gray
Had a meal in the bridge restaurant on Saturday of bank holiday weekend. The place was extremely busy but plenty of staff to attend to all guests. The food is Italian with choices of pasta, pizza and chicken or steak from the grill. We had pizza and pasta which was fresh and delicious. The views from the restaurant look out across the 18th and first holes of the old course and out across the west sands, truly amazing location with excellent food. Well worth a visit.
May 2024 by G
Rooftop bar is unbeatable really! ?
May 2024 by Kim Kjaerside
This was our first time staying at the hotel and what an experience. From the moment we walked through the door the receptionist was on hand to check us into our room. Despite being 1 1/2 hr early, our room was ready, which was great and we could head out for lunch and a walk. The concierge took us to our rooms and made sure we knew how everything worked and were settled.Before heading for a local dinner at Haar Restaurant, we had a drink in the 18th Bar on the top floor of the property, what a setting and stunning view across the course and beach.After dinner we came back for another nightcap and there was a nice atmosphere within the bar.In the morning we enjoyed breakfast, with another stunning view across the course and beach. We came down at peak time, so it did take a little while for the order to be taken, but appreciate this can happen during those busy peak times. A nice selection of breakfast included in the room cost.The team was always on hand, helpful and courteous whenever we met anyone, smiling and welcoming. As a regular traveller, this was lovely to experience and well done to everyone at the hotel for making this a wonderful stay.
March 2024 by Stephen Langley
Superb steaks and great service, wonderful roof top experience overlooking the 18th on Old
March 2024 by Andrew Bedford
We upgraded to a room with a view over the 18th fairway/green. Worth it. Spacious room. Very clean etc and modern. Service from all people in the hotel was super friendly. We stayed 4 nights and absolutely no problems. Food is very good - breakfast cooked to order. Location is A1 Prime for the golf and a 3 minute stroll into St Andrews town. All perfect.
March 2024 by Samar Fatima
Beautiful and gorgeous view of the old course. The 18th bar has friendly staff and some very good oysters.Definitely recommend the ?glendoloch? or something cocktail.Could not pronounce for the life of me but that and the russacks old fashioned paired with some fresh oysters.. delicious!Also shout out to the little putting corner.It was freezing but we still got a chance to give it a go :)
March 2024 by Patricia Sinclair
Beyond
March 2024 by Craig Joel
Rooms: Great rooms, everything you need, comfortable bedsFood & drinks: Good breakfast, nice rooftop bar
March 2024 by Craig Hannah
A very special stay at the Rusacks!All of the staff were fantastic during our stay!Thanks everyone :)Rooms: Amazing room with a great view of The Old Course.
March 2024 by Gary Mullen
Amazing dining experience, location and view are iconic, staff knowledgeable and friendly. Food was excellent quality.
March 2024 by jennifer ford
Staff were so good . Evie loved the attention and had her own bed and bowls,provided by the hotel.
