January 2024 by Eilidh Louise
Vile and unhelpful staff - they should not be working in customer service. I have seen customers humiliated by them on more than one occasion for not having followed the correct posting procedures - not everyone knows these things. Go to any other post office if you can ??
December 2023 by Liz Currie
The site says closing at 5.30 pm. I was there at 5.15 and they were closed. This is NOT good enough. No wonder you get terrible reviews
October 2023 by Jane Stewart
Tried to send a passport back and wasn?t aware they closed for lunch! Who does this anyway, could they not stagger their breaks and they were so so rude. Just put up the closed sign and would not talk to us when I said it?s only 11.50am not 12 yet. She refused to help and when I spoke to the next teller he said don?t look at me I am not helping you! Terrible service and so rude, I have not been back since.
October 2023 by Jacob Lovatt
Really helpful. Laura went above and beyond to make sure my parcel was secure and that the address was going to be scanned. Always find the staff here are friendly and helpful. Total asset to community life. Thank you.
October 2023 by Peter R
This post office is famous for being totally incompetent unreasonable and rude. They refused a parcel from me because they tried to claim that I was not allowed to send books to Austria! Go somewhere else if you can.
October 2023 by Edward A Ashe
Can?t wait for the staff to be replaced with robots.
September 2023 by Robert Mackenzie
Superb service. Dawn went above and beyond to sort out my problem. Two humans resolved the IT challenge. Excellent
August 2023 by sophia silcock
Shocking! Horrible, rude, ignorant, vile staff! Been in twice and the women behind the counter are so unhelpful and like they don?t want to be there! Ask for some change as every other post office in the Uk gives change if you have a bank account but not this one. Had a sign up saying closed at 1pm, it was 12:50 and she was closed! She was still stood there counting change and she said no we open Monday. So rude, can?t believe it.
August 2023 by anna howard
Waited over 30 minutes, only one teller on the whole time, jobsworth uppity staff
July 2023 by John Sheridan
Waited 20 minutes for servive, staff very unhelpful and grumpy. If there was any alternative would use it.
April 2023 by A A
Had bad service for years but now they have ridiculous hours as well. Staff seem to think they?re being forced to work instead of getting paid. Work a 9-5 job and need to post something? Out of luck. Can?t even go on your lunch break because they close 12-1 now and shut at 4:30. Went in at 4:32 with a ready parcel and label - wouldn?t just scan it.
December 2022 by Mark Stocks
Went to get stamps for international letters. Queue was pretty long but staff were efficient at dealing with customers and didn't have to wait long. Ladies at the desk were polite and courteous. I think some of the reviews given are unjustified.
December 2022 by Jim
Arrived at 1631 and it was shut all terminals off and bags closed. It is amazing what can be done in 1 minute - I dont think so. I spoke to two staff who point blank refused to accept my parcel saying they were closed - despite them not doing anything but apparently waiting.. I am sorry but this is a poor service - I won't be using them again! What is the point of it closing at 1630 ( which most websites, if you Google say they close at 1730 - same as WH Smith ) when the store closes at 1730.. about time they entered the 21st century and provide some customer service. There are other services available...
December 2022 by DaiPetters
Last time I will useAnstruther closed St Monans closedWho does this company think they areThis is extension of what that horror darling startedFor public service privatised by toxic Tory long gone George VBlxxdy Osborne it will be immediately nationalised by Scot Gov or else!!!Tired of paying four tes prices a few years agoWaited 20 mins only two of six desks manned Can't get staff they said No blxxdy wonder
November 2022 by Paula
Terrible service, unhelpful and rude staff. Please avoid