February 2024 by Peter Thomson
Lifesavers! Needed an emergency pair of waterproofs and the girls where happy to show me all the options they had. Loads of knowledge and friendly staff. Great wee shop!
January 2024 by Jennifer Henry
I absolutely love this shop! Wonderful, friendly and knowledgeable staff who are more than happy to help and go above and beyond for their customers. I love visiting whenever I?m in St Andrews.
January 2024 by J Henry
I absolutely love this shop! Wonderful, friendly and knowledgeable staff who are more than happy to help and go above and beyond for their customers. I love visiting whenever I?m in St Andrews.
December 2023 by Jennifer Lamb
As much as possible I like to support local shops, however I will not be going back to this shop given their lack of customer service. I had a credit note from January 23 that I wished to use to buy a jumper for my dad?s birthday and I was informed ?you can?t use that, as you need to use within 6 months?. I said this is not stated on the receipt and the sales assistant replied ?well it is a new rule now and is now printed on all receipts?. I asked if she could make an exception given it was not stated on the receipt, but she said ?no, as they could not run it through the till?. Despite me having the jumper at the till and being ready to pay - I decided to be principled and said ?fine, I?ll take my business elsewhere and did not buy the jumper. Shame really as I would have bought locally but instead bought it on the internet. A win win for me, loss for them.
November 2023 by George Hepburn
Shame they cannot provide a VAT receipt
October 2023 by Kenny Harris
Brilliant people to deal with,,post office had let them down but nothing was to much trouble for lady in internet sales side,,,will always use you for my Barbour clothing
July 2023 by anneramsay62
My sister and I went into the store to browse. Every item we looked at there was a store assistant at our heels asking what size etc. 3 store assistant approached one after another within seconds while we were looking at an item and trying to discuss. We continued to feel harassed by the store staff being overly ?helpful?. I bought a jacket at a reasonable price. Previously browsing was relaxed with assistance if required. It was one of our favourite shops. I would have bought another expensive jacket if they could have found my size but was overwhelmed by the service so left. Won?t be back after todays experience.
June 2023 by Vic TS
Horrible store. Refuse to give a student discount because the staff said: ?we know you are not buying this shirt for yourself?. I have my student ID AND using my own money with my card to buy it! She also said ?it?s just 10% off anyway, not that much money?. Inconsiderate staff, finding tons excuses. It?s the first time I?ve heard this kind of excuse! Terrible store, will never go again! AVOID IT!
February 2023 by Blair
Worst shop ever!! 32 year old kicked out for having an ice cream. Previously given into trouble for trying on a hat during covid. Get real!!
October 2022 by Michel Lacombe
A big thank you to this charming saleswoman, who served me on a rainy day, when I was soaked from head to toe. I needed shoes, stockings, a coat and a wool sweater. This lady was an angel to me. Great and attentive service. Michel Lacombe Québec, Canada
October 2022 by Nelson Michel
A big thank you to this charming saleswoman, who served me on a rainy day, when I was soaked from head to toe. I needed shoes, stockings, a coat and a wool sweater. This lady was an angel to me. Great and attentive service. Michel Lacombe Québec, Canada
November 2021 by Chris Muldoon
Friendly staff. Great selection of quality products
October 2021 by Alex Wolfe
This shop does not employ students. An odd policy in a town with ten thousand students. Some nice clothing but prices not attractive.
February 2021 by julie doyle
Fair choice of products however after visiting several times now while in St Andrews, each time we've found the staff to be either abrupt or pompous. Procedures in place in regards to Covid are admirable however signage really needs to be improved as being spoken to like a child is unacceptable. Shouting you should have done XYZ after the fact really isnt on as we're not mind readers.
February 2021 by John Paterson
If your a Barbour fan like myself this just maybe the shop for you,great choice of jackets and Barbour clothing to suit everyone.i recently put my jacket in to get rewaxed and was talked through the procedure from start to finish very helpful staff and a good experience ?
