November 2023 by Roland Spiers
On behalf of my 95 year old dad - call made on Monday to ask for a leaky bath tap to be repaired - RL R. Attended Tuesday - all fixed - quick and efficient service - thank you.
August 2023 by Douglas Ogilvie
We had an issue with low water pressure/ flow following work done by Scottish Water to our meter. We had been let down by plumbers, and Scottish Water were of no help.The Plumbers from RLRatrray were fantastic. Arrived when they said they would, advised us what would happen, what they thought was the problem, diagnosed correctly and fixed the issue.We felt sorry for them as they had to dig several holes and one large one, to find out it was Scottish Water that had caused the problem.We will certainly sing their praises and advise others of their service.Well done. 5*
October 2022 by Alana Taylor
Many Thanks for sorting our living room heater the othe day. Great, friendly service. Highly recommend!Service: Plumbing pipe repair
October 2022 by Joshua Lawton
Used Rattray a few times now for our oil boiler. Usually have to book several weeks in advance as they only have one oil engineer, but he's a hard worker and keen to explain faults/solutions if you're interested, which I appreciate. Only gripe is the last couple of visits were unexpected - nobody phoned to confirm appointment after I put in a request online. Just coincidence I was at home both times to let him in.Service: Water heater repair
October 2022 by rebecca Casey
Called at 11:45am as boiler had stopped working and despite being busy they fitted the job in for the afternoon and had it working before 3pm. Having a new baby in the house and no heating or hot water was treated as priority which we are extremely grateful for.Service: Water heater repair
October 2021 by Audrey Fair
Amazing service today, I visited empty property no heating/no pressure! One phone call and an engineer called, confirmed issue and was onsite within 30 mins. Very professional and courteous and covid safe. Issue identified and fixed within the hour. Couldn?t recommend highly enough. Thank you
October 2021 by G C Small
Excellent all round service from provisiion of/advice on options, installation, prompt response to and resolution of minor post installation issue - Boxing off of pipework done to very professional standard - Pleasing on the eye - Mid range of quotes received but definitely VFMService: Water heater installation
October 2021 by Aristomenis Haritos
What a super professional company! I am thoroughly impressed! They answered our call for help on a Sunday regarding a leaking radiator and sent us a very polite, highly knowledgeable, and very competent plumber who looked after us very well and also made sure our boiler pressure was topped up and our hot water was working. Cannot recommend them highly enough! Thank you so much!Service: Plumbing leak detection
October 2021 by John Ridley
We have been customers of R.L Rattray for nearly 40 years and have always been impressed by their professionalism, friendliness, courtesy and punctuality. I would have no hesitation in recommending them to anyone who wants a reliable and efficient plumbing or heating service.Services: Toilet repair
October 2021 by David McGregor
My boiler broke down and I contacted Rattrays and they attended in about 30 minutes. I ordered a new boiler and it was fitted the next day. Great service from both management and fitters. Would certainly recommend.Service: Water heater installation
October 2021 by Gary McDonald
Outstanding service and support. As a local business we use Steven and his team for all our plumbing challenges and improvements. Speedy, efficient, and high quality service. Highly Recommend.
October 2021 by SAJA Treasurer
RL Rattray at short notice provided a quick and responsive service for my father. They removed a bath, wall tilling, whb, installed an electric shower, tray and screen; vent and electric radiator. Impressed by the quick and professional service they provided. Would highly recommend RL Rattray.Service: Toilet installation
October 2021 by LINDSAY FINDLAY
Used in November for a quick boiler repair. 3 Days before Christmas another part of the old boiler failed and started to leak water so it had to be turned off. We were facing a bleak Christmas with no heating or hot water but the following day a plumber who was due to be on holiday turned up and installed a new boiler. Above and beyond service.Services: Water heater installation
October 2020 by Douglas Wares
I used RL Rattray today to repair a faulty fan on my boiler which had been identified by the company who had serviced my boiler. Steve Devlin repaired the boiler also pointing out that the service company should have offered to effect the repair themselves rather than suggesting the work could only be performed by a Worcester/Bosch accredited engineer. The fan unit proved quite difficult to exchange which might explain the other service company's reluctance.During the repair Steve noticed that the igniter should have been replaced. On examination it became obvious that this component had never been examined in any previous annual services and was in fact in serious danger of failing which would have prevented the boiler firing up. I was very impressed by Steve's professional approach and have advised my previous service company that their services would no longer be required. I sent them a picture of the component to emphasise the issue. I will now ensure RL Rattray perform future annual services and any future installations and upgrades..
October 2020 by Karen Kennedy
Outstanding service and support from both the reception staff and the plumbers Steven x 2 and Robbie. We are a business and will now transfer all our plumbing work to this company. Highly recommend
