October 2023 by b c
Regretfully having to post a low review of this garage. The staff seemed pleasant but I dropped my car in to see what the problem was and to get a quote to fix it.By the afternoon they had diagnosed but not quoted. I needed to pick the car up, when I got there my key had somehow been bent (it must have been in machinery because the metal on the key is so strong there's no way it was bent by just being stepped on or anything).I asked for them to call me with the quote which didn't happen. I called them back after a few days to remind them if they could please let me know how much to fix the car and again they never got back to me.I'm not a confrontational person so I felt silly to keep calling and chasing or ask what they did to my key and just went elsewhere, unfortunately the diagnosis was wrong so I paid another mechanic to do unnecessary work. The other mechanic was confused why I was told to get that part replaced. So now I'm £300 out of pocket, with a bent key and the car is no better off than it was to start with. Its a real shame because they seem like nice people when you're talking to them.I felt I should post this as I wouldn't want someone else to have the same experience as I did.
September 2023 by U6263VCchrisr
The staff were very friendly and accommodating. The room I stayed in was clean, spacious and comfy. I was nice having a great restaurant and pub in the hotel so you could stay in if the weather was bad. Highly recommend!
September 2023 by CarolL798
This family owned hotel has the best location, right in the heart of town, near the train station and has a car pack behind it. They were always friendly and helpful! And I loved Jade?s labradoodle! They went out of their way to help us when we arrived without our luggage.
September 2023 by debbiegardiner40
Stunning hotel with excellent friendly staff. We weren?t staying here but booked to have dinner in the restaurant. The menu was excellent for choice and very very reasonable. The hotel was absolutely spotless that even had amazing thick and beautiful carpets down. Jade the waitress who served us was lovely and friendly as well as very helpful. The portion sizes were very decent and the food was out of this world. We both had a 3 course meal each and 2 drinks which all came to £61! We were surprised by how little the bill was as we expected it to be more expensive. We are already talking about possibly booking an overnight at the hotel as it was so nice. There is a bar as well as the restaurant where sports are shown on the TV. It also has entertainment on a lot of the time and also caters for private functions! Beautiful hotel, amazing food at amazing price?s along with excellent staff. I would definitely recommend this hotel too anyone and I would definitely return.
September 2023 by bob068
Great hotel in ideal location for us. Free parking right outside the hotel. Great food, we had dinner and breakfast here. Room was clean and cosy. Very nice staff especially Tamara. We look forward to staying here again. 10/10.
August 2023 by J6360DYyvonneb
Whilst staying in the area and after reading good reviews we had our evening meal here. We were extremely disappointed. Garlic mushrooms starter was 5 frozen then deepfried prepack style with a lightly garlicky mayonaise. We asked for a garlic bread to accompany this, it was brought to us well after we had finished our starter, the plates were in fact being cleared as the waitress brought the garlic bread out. A half panini toasted would be a better description. The Caledonia chicken was lovely and very tasty but the chips accompanying the burger were only blanched and had to be sent back to be re cooked. Then there was a hair in the sticky toffee pudding, we didnt even bother to mention this as we didnt want to sound like wingers. As soon as our sweet plates were being lifted the waitress asked if we wanted the bill. No offer of coffee or any other drinks, we felt like an inconvenience. £72 for 3 courses of pre pack pub grub, 2 house wine, 1 shandy and a cola. Massive shame as we were sizing the place up for a future weekend stay. Unfortunately it won't be for us.
August 2023 by RedLion68
First time stay at the Nithsdale for a get together with friends. The team there couldn't do enough to help us make sure we had a safe and enjoyable time. They really went above and beyond, even suggesting ways they could accommodate our needs that we wouldn't have thought to ask for. Jade, Tamara, Daniel and everyone we met were so kind and helpful and made it a memorable stay. Hope to visit again. Thank you!
August 2023 by Ripley_no_8
Excellent evening and stay for a friend's birthday. Jade and all the staff went above and beyond the call of duty to accommodate our needs. Food was great, bar well stocked and brilliant service. Rooms were clean and plenty toiletries in the en-suite. Recommended.
July 2023 by Neil Brown
Done a good job
July 2023 by brycet
Staff - very pleasant, helpful, cheery and chatty. Room - we asked for a room suitable for the disabled as my husband is diabetic and has limited walking ability. It was explained to me on booking that they did have a room available but it was currently in the process of being upgraded. Upon arrival we were shown the room and asked if it was ok for us. It was immaculately clean and the twin beds were extremely comfortable. TV and wi-fi were good. Restaurant - good choice of dishes for evening meal. My husband had scampi and I had a beautifully cooked lamb shank with vegetables. We couldn?t resist the sticky toffee pudding and chocolate fudge cake. After dinner I took a walk along the High Street which had a selection of shops and residential cottages and houses all very well looked after. A beautiful little town.
July 2023 by 826susanw
Had a really lovely two night break. Received a very warm welcome and the owners and staff were so friendly. Loved Pippa the dog too. Our room was very nice and spotless as was all the hotel. Nice bar and a little snug area too. The restaurant was excellent and the food was really good and great portions very generous. Best cooked breakfast I have had for a long time. Can?t fault the place and would definitely recommend. The only downside is the busy road so a bit of traffic noise.
July 2023 by 73annmarieo
5? for the staff excellent service they couldn't do enough for us. The beds are just amazing and so comfy. We had the best time and the food was just fab. We are already planning our return visit. Thanks to all there what a welcome what a weekend just amazing. Annmarie, Tracey and Alyson
June 2023 by LetsgoGeorgia
This charming hotel was a very comfortable stop near the Crawick Multiverse attraction. The restaurant food was delicious and the staff were so helpful and friendly. Rooms were very modern and beautifully decorated, and the location was quiet and a short walk from the train station.
June 2023 by Google user
Been getting my car`s MoTs \\u0026 Tyres / Exhaust`s / Servicing done here for more than 20yrs. Staff are very helpful \\u0026 prices are the cheapest.
June 2023 by keldawn316
The bar and restaurant are impeccable! Top notch service, addictive food, and excellent cocktails! Hidden gem of Sanquhar. The bar ambiance begs you to relax with a wee dram before (and after!) dinner in the charming dining room.
