July 2023 by Ray Alexander
Worst pharmacy in rhe 3 towns staff can't handle the pressure of a busy store to many staff standing talking and manager got no idea how to run the store no wonder its away yo.pop since Barbara left
April 2023 by Caroline Reynolds
Tell you have a prescription on phone...collect on Friday! I went on Saturday they cannot find my prescription ..I persevered to get my prescription after about 4 minutes oh they then give me my prescription...yes im not impressed by Boots chemist Dockhead Street good bye
December 2022 by Alan Scott
Following Jean straight out the door. Absolute worse pharmacy experience ever at Saltcoats. Don't dare ever query what they give you for your prescription or they will tear a strip off you in front of everybody. Latest experience included three incorrect items which are unable to be returned. Too scared to check it before I left the shop. They will now charge the NHS for their mistake which has been confirmed by the doctors surgery. Not Slow in blaming either you or the surgery for their own incompetent service. Latest collection over a week late. Tantamount to fraud so hopefully my complaint handler will take this into consideration. Been a customer for many years, over that time they did get my 8 week script right on the odd occasion, don't care about losing my custom.Total incompetence from Boots Pharmacy Staff.
December 2022 by Jean Clarkson
Been using this pharmacy for several years for my repeat prescription but enough is enough. Hit and miss as to whether they bother to do my prescription as a repeat or not. Most recently they did not do my repeat prescription yet again and blamed the doctors, doctors confirmed its the pharmacy that should request the repeat prescription which I state every time I collect. I then couldn't collect my prescription on Saturday because of the pharmacy being closed early due to staff shortages and then today it was closed again because the staff were all locked in a room and couldn't get out? Seriously?! Very rude and unhelpful security man outside who didn't look one bit like a security man. I was left suffering withdrawals over the weekend from running out of important medication due to this places inability to staff a pharmacy. I have now taken my repeat script and will take it to a different pharmacy and will never set foot in this appalling place again.
August 2022 by Billy Hutchison
Very helpful staff
July 2022 by lee mccarthy
Good pharmacy service
December 2021 by Dorothy Ring
Louise was the most helpful assistant to me and my Sister in Law, on 01/12/2021, by helping me to select suitable Christmas Gifts for a girl of 13 and a boy of 16, who are not likely to receive gifts this year. I do not have children of my own, so I was a bit clueless as what to chose. I was delighted by the gifts Louise helped me to choose, and as some of them were half price or had great savings, this resulted in me buying sufficient gifts to include another child. Louise was so very patient, and friendly, professional and nothing was too much trouble for her. As a family we have had a very sad year, and by the time we left your store Louise had really lifted our spirits. I do not live in Saltcoats but I will endeavour to return to your store again as soon I can.Thank You so much Louise you are an absolute star ?? and a total credit to Boots.
October 2021 by Christine Kent
Boots certainly has plenty of choices, with various offers. Staff are helpful and pleasant.
August 2021 by Thomas Rodger
Staff in boots are so caring & capable ?know there medicine's so helpful when I need helpful if run out of medicine a great bunch u all do boots ?in Saltcoats credit in all work u all do .
August 2021 by Gordon Durham
I was in for a gift card, there were 4 ladies serving, but they were all dealing with prescriptions, which is rightly so.As it's a pharmacy 1st, and everything else second.
August 2021 by John Tanner
good place to shop and friendly staff.will be back.
August 2021 by Stephen Archer
Great boots store staff are brilliant
September 2020 by Lizanne McGhie-Elliott
I love this place. The staff are so nice, except for one who shall remain nameless. I try to avoid them when I go in as they don't smile, can be rude and give off the vibe that it's too much hassle or they can't be bothered to serve or help me. Strange as youd think it I was describing a young member of staff... I'm not! I gave the benefit of the doubt the first few times but seriously think they are in the wrong line of work. That's why I've only gave 4 out of five stars. Another member of staff, the very happy man (again no name dropping) goes out of his way to help. Explains clearly how to order things online (as the Saltcoats store can only hold so many lines) and have them delivered in store. He also clearly know his craft giving helpful hints and advice on a wide range of products within the store. Chalk and cheese springs to mindThe store itself has a wide variety of products. Just wish it was bigger to stock more sale/ offers stock.
September 2020 by Patricia Devlin kinsella
I went here for my flu jab, the nurse that gave me it was very nice and helpful and I didn't feel a thing. Top points boots.
September 2020 by Paul Steel
Always have what I need and always served quickly, usually a smile too.
