August 2025 by Susan Milne
ALWAYS VERY HELPFUL AND NEVER HAVE ERRORS IN MY PRESCRIPTION AND I GET A LOT OF MEDS.
May 2025 by charles blackbourne
Went earlier today sign on door closed till 11.40 am and for lunch 1 till 2pm just walked back round again with a sign saying closed until 15.40 as someone who suffers chronic back pain this isn't ideal my prescription is in there
May 2025 by Joan Keenan
Quick, polite and friendly.
February 2025 by Jingo Bells
Never had half the medication I was after but staff were pleasant enough
January 2024 by Linda O'Donnell
Very helpful staff.
October 2023 by Ann Lister
Just be on the alert those of you who get prescriptions and dossett boxes. I got a phone call today from someone who said they were Wells pharmacy saying my meds would be delivered tomorrow.They knew my dosset box was delivered today and that I got other things, they asked for myDebit card number and end date and I gave them the end date when it dawned on me. Why would they need my card number and I refused.I checked with the chemist and it was an attempted scam. Do not give your number to anyoneI have never heard of this before.I am so glad I am with Wells,they are helpful and friendly and give you good advice. , they will do everything to stop these crooks
June 2023 by Leigh Harper
Prescription given out to wrong person!
January 2023 by Ace ?Suit? McCool
Could be far better, their female staff are horrible people.
December 2022 by Ross Tunnicliffe (Suit)
Could be far better, their female staff are horrible people.
October 2022 by anita gemmell
Just had operation and had to go get my prescription made,I felt really unwell and asked if I could sit whilst waiting on meds,I told her I feel unwell but I was told no they don't allow that,I know there are rules but this really upset me,had to go round the corner to Rollens who were extremely helpful
October 2022 by Norma Wilkie
I recently visited Well Pharmacy Renfrew with a prescription. I was informed the wait would be 20 to 30 minutes and I said I would wait for it as I'd struggled to get there and wouldn't be able to make a return visit. I asked if I could sit on one of the chairs they have turned facing away so no one could access. I was told by the Pharmacist no as they are not allowing customers to wait in the shop and was handed my prescription back to take to another pharmacy. Even during lockdown they were allowing 2 to 3 customers at a time in the shop. Appalling attitude and customer service with no consideration to the pain I was in.
October 2022 by Rambo JP 73
Staff are Polite, and they are usually very efficient at their job ?
June 2022 by Mick Halpin
I have used this pharmacy for over 2 years after being diagnosed with a neurological disorder and have changed my tablets several times. In the past my prescriptions have been sent directly from my doctors at the beginning of the week and they were ready at the end of the week which was ok as I made sure I ordered them in time. I have had a couple of times when I needed my medicine urgently and it was hit or miss if I got them. I had an urgent prescription put in on Friday that was supposed to be ready Saturday but I forgot to collect. I remembered my prescription today and got to the chemist but the door was locked as it was 5:31. I explained I had no tablets left and was told I was to late. I said the meds were supposed to be ready on Saturday but was told they weren?t and would have to go back in the morning. I asked for my prescription back as I needed them but was told they couldn?t do that. To say I?m dissatisfied with their service and attitude towards customers is an understatement. Will be taking my business elsewhere in future ????
July 2021 by Catherine Bowie
Took in prescription today and advised it will take 15minutes. Returned 40minutes later to collect it and it wasn't ready. Could understand if it was busy but the staff were chatting away amongst themselves and had to ask if it was ready then got told it needs a check by the pharmacist. When I received my prescription there were errors which I advised them. Would not recommend this pharmacy
July 2021 by Sofia SANCHO
Awful staff. Yesterday I was given a half-empty opened bottle for my prescription, with no leaflet or outside packaging. This morning I went to return it and to ask for an unopened full botlle. The chemist, Ms Nusrat Iqbal, tried to convince me that it was normal for a chemist to give opened half-full prescription bottles and that they were allowed to do it. As I did not believe it, I said I wanted my prescription back to go to another chemist. Ms Iqbal refused. I can not believe it that first they tried to cheat me and then I was robbed of my own prescription. Today it is Saturday and I have been left for days with a prescription that they know that I need. Uncaring, unhelpful staff, just what we need in these times.Now I understand why there is allways a queue in the other chemistry round the corner.
