November 2023 by Alan Patterson
Mix up with bill........ asked if I wanted a receipt. Now if I didn't take the receipt... how can I query the bill. This is starting to happen to often. Always take your receipt.
May 2023 by John Hendren
First class service
December 2022 by Google user
Class example of a convenient express store. Has everything you need at an adorable price.
December 2022 by ?
Class example of a convenient express store. Has everything you need at an adorable price.
March 2022 by handyandy 1868
Second time I've got an out of date sandwich from here over the space of 2 weeks,Also the second time over the same timeframe I've had to hunt the shop for a member of staff to serve a queue of customers.
November 2021 by Billy Desmond
Yesterday evening I visited the store and there was nobody at the till and no member of staff visible eventually I shouted out for someone and was served finally. Today I visited the store and only 1 member of staff was serving at tills meaning I had a wait of 10 minutes to pay for 2 items.It looks as if staffing levels are inadequate.
October 2021 by peter smith
very unfriendly! staff could not care less about customers and absolutely no social distancing practiced. my first and last time in this shop
August 2021 by ricky holland
This is now my second attempt to collect a yodel parcel for my wife. I appeared yesterday and was told very abruptly that I couldn't collect it without my wife's ID. I went to Tesco express Prestwick this morning with both my wife's ID and collection code. The same woman as I saw yesterday who I presume is of a managerial role came out "barking" she said "I told you yesterday" you can't collect it. I tried to explain I can and I have the appropriate documentation to collect it. She abruptly told me I couldn't and I have again left this store empty handed and frustrated at the customer service I have received. I'm sure this is not the customer service Tesco teaches to its staff. It was quite frankly nothing short of poor.
September 2020 by Snarf
Excellent shop - Prestwick needs this facility ?
December 2018 by Alan Stewart
Too wee, Prestwick needs a Metro rather than an Express .. not enough choice. On the plus side the staff are friendly and helpful
November 2018 by Darren Richmond
Good local shop
January 2018 by Anne Reid
A small convenience store but is very well stocked. The staff are very nice and very helpful too.
November 2017 by Jim Shaw
Clean tidy. Not particularly busy. Local staff who obviously care about their customers.
October 2017 by Karen Legg
Shocking customer service... Not acknowledged once during my transaction, in fact Totally ignored whilst my server talked to her work colleague who was stocking the shelf behind the counter about a skincare product she thought was clearly VERY important, more important than doing her job! She proceeded to hand me my receipt while looking the other way continually talking to her work colleague ð??¤
Absolutely no eye contact or acknowledgement of my existence at any point.
October 2017 by Didi Le Bon
Very good
