December 2023 by Jill Shields
Well done to the shop manager today. Boots Main Street. Smiles all round even though things were busy. 1st time I have seen that in the usually stressful upside down shambles. The staff really need lessons in manners. Serial scripts was a huge mistake. Wish I got the ladies name. Please don?t leave. ?
August 2023 by Richard Little
This place is a absolute joke the way the staff speak to people then when u confront them they don?t like it they tell u to pick up one day then when u go to pick it up they tell u a different day sayin they neve told u that what is a lie from the staff a reported to main office about the way you get treated they think there beta than u the Adele one face is as she chewing a wasp defo won?t be back in thefe
August 2023 by cos grivas
Just so you are aware. Regardless of what you are told on the phone beforehand, a 20-30 minute wait is seemingly compulsory.
December 2022 by J McLeman (J)
Very helpful and polite
September 2022 by F
Didn't have the stock of what I wanted to buy which other pharmacies usually do. People skip you in the que and staff don't seem to care. Said hello and didn't get a response. Confusing set up as there are till points all over the place. Handy that it's open later on a Saturday though.
July 2022 by Google user
I use this pharmacy very frequently. The staff here are like wee worker bees, they literally never stop. It is such an extremely busy pharmacy, yet most staff will stop and be very professional and friendly. A pharmacist is always available and will stop their mountain of work to provide advice on medications, minor ailments, and over the counter treatments. The only issue I find quite challenging is they send out texts to say prescriptions are ready 10-15 minutes before the shop closes. Ive been waiting for a prescription, got the text and ran round as I has none of the item for over the weekend. I was met with an unhappy staff member, clearly annoyed that I was in the shop when they closed in 5 minutes.\\nI was very friendly and apologetic, but I needed the medication, and the shop was not yet closed.\\nPeople being unable to get their prescriptions has huge knock on effects. The elderly do not all have someone to chase it up , or arrange through out of hours.\\nI appreciate the way the shop runs will be down to workload and staffing , but Boots should perhaps realise this results in unnecessary use of out of hours services at a time when those with urgent health problems cant get through .
February 2022 by JOHN SHARPE
Too many changes of staff, seem to have little interaction, knowledge or time for regular customers who require a bit more help
January 2022 by Jan Chalmers
I use this pharmacy very frequently. The staff here are like wee worker bees, they literally never stop. It is such an extremely busy pharmacy, yet most staff will stop and be very professional and friendly. A pharmacist is always available and will stop their mountain of work to provide advice on medications, minor ailments, and over the counter treatments. The only issue I find quite challenging is they send out texts to say prescriptions are ready 10-15 minutes before the shop closes. Ive been waiting for a prescription, got the text and ran round as I has none of the item for over the weekend. I was met with an unhappy staff member, clearly annoyed that I was in the shop when they closed in 5 minutes.I was very friendly and apologetic, but I needed the medication, and the shop was not yet closed.People being unable to get their prescriptions has huge knock on effects. The elderly do not all have someone to chase it up , or arrange through out of hours.I appreciate the way the shop runs will be down to workload and staffing , but Boots should perhaps realise this results in unnecessary use of out of hours services at a time when those with urgent health problems cant get through .
October 2021 by F H
Didn't have the stock of what I wanted to buy which other pharmacies usually do. People skip you in the que and staff don't seem to care. Said hello and didn't get a response. Confusing set up as there are till points all over the place. Handy that it's open later on a Saturday though.
August 2021 by James Grant
No times given when shut at lunch time, all 3 Boots?s chemist shut during mid day at different times for1 hour at each shop. Times need to be updated to reflect. They will also shut before times and are slow to open sharp
September 2020 by Clive North
Shocking service now that the staff have changed
February 2018 by Anne Reid
Staff are very attentive and knowledgeable about their products etc. The pharmacist is on hand to talk through medications or medical advice. It's not a very big store but has most items you could need from medicines, toiletries, snacks and baby products.
August 2017 by Eileen Docherty
Google times don't match actual store times.
In morning these are out by 1hr which is a long g time to be hanging about waiting on a store opening.
The manager wasn't in the least bit borthed about this, despite the fact he could very easily suggest an amendment to Goole reader the times.
In general the staff are rude and unhelpful.
July 2017 by stephen hay
Very nice staff
February 2016 by Murray Cairns
Always friendly and understand my needs. A+++++
