April 2023 by Gail Jones
Now that the Covid-19 Restrictions no longer apply, the services have returned to their usual good service, for me as a regular customer anyway & they do always have some good bargains on toiletries.
April 2023 by Jamie Douglas
Twice they?ve cancelled my repeat prescription which has left me with no medication, feeling dizzy and collapsing, get a new prescription from doctors, go in and say I?m waiting as I require them, to be told no, it won?t be ready before 1100 hrs the next day
October 2022 by Neil Clarke
Thankyou for short notice prescription order got it today ,thanks again.
March 2022 by Robert Wilson
Only made a phone call to make an enquiry the staff person who answered my call couldn't have been more helpful. Massive Thank You to them.
February 2022 by audra webster
Visited shop, waited 15 minutes as the end of a que of 6 people. Once person serving but on phone to gp. Pharmacist and technician behind the counter. By this time eight other people were also queued outside. While waiting saw what I needed, but empty Box, took it to the counter eventually , staff member reached for similar box behind counter, it was empty, she told me they had no stock. So they keep boxes on shelf that they have no stock of. Used to work here 13 yrs ago when the Co-op, happy good place to work, we all mucked in including the pharmacist. Regularly had secret shoppers making us on our knowledge and service. Will never visit her ever again.
February 2022 by Susan C Wallace
Very imcomident pharmacist had to wait for over a week for Pescriptions went down to get it & still not ready they are really taking a lot of people's life in their hands NOT GIVING THEM THIER MEDICATION ON TIME ?? a few days later ..... Not Aswering Phone
February 2022 by Steve Grant
Rude, miserable, unhelpful staff member I spoke to, just put the item I as looking at back on the shelf said it wouldn't work then went back behind the counter. No offer too help further. I went some where else and got it there instead.
February 2022 by Ashley Conaghan
Worst chemist staff are very rude and they always take ages looking for your prescription
February 2022 by Steven Grant
Rude, miserable, unhelpful staff member I spoke to, just put the item I as looking at back on the shelf said it wouldn't work then went back behind the counter. No offer too help further. I went some where else and got it there instead.
January 2022 by Michelle Smith
used as it was local ,omg never again .not once have i been and not had to wait for for 30 mins or more .
staff are not helpful and today I was in getting my prescription marked Urgent, the place had 10+people waiting not for scripts. they were using the seats and sitting on window ledge .myself and another elderly gentleman both disabled and had to stand .staff run about daft bending over backwards to help the said 10+ .while we had to listen to the choice language etc .felt very vulnerable after 20 mins I asked if it would be much longer to be told you just gave to wait .wich is fine but had they not been running round and having to go outside with medication to those choosing to stand outside an talk to friends maybe just maybe myself and elderly gentleman would have been seen in good time .if my script was not Urgent I would have left. staff have no customer skills,very impolite. witnessed one staff member having a go at a customer who was talking to a friend re how long people have to wait while staff convers with people they know .the young lady behind the counter should realise despite her mask her raised eyes and sigh at the elderly gentleman couod still be seen .
January 2022 by Angela Hair
Friendly helpful staff
November 2021 by Georgina Nicholls
Used to be good but lately have been behind with dispensing, losing prescriptions and do not answer the phone.Having said that the staff that work at the counter try their best to help and are always polite
October 2021 by Rankin McKee
Had to visit as run out of regular medication and had not received text it was ready.Went on Sat 16th and after waiting a short time in a small queue was told to come back at 15:30.Returned and was told they had now found my prescription but it would not be ready till 16:30.At 16:30 a queue of about 8 was there.Only two people were taken and at about 17:15 those remaining were told the shop was shutting.They were closed on Monday and I went back today.The eventually found my prescription and I said I needed them and would wait.30 minutes later I received my pills.I was without medication for 2 days.Each time I visited someone was complaining and staff were no help whatsoever, rude and dismissive.This morning there was 6 staff on and people were still waiting.Some of the staff appeared to be little occupied.Poor poor service I have moved to another pharmacy.
September 2021 by Gillian Scott
Called 10 times to try n establish whether I?d receive my antipsychotic today and no one is replying. It?s 10:46 in the morning! Bad service
July 2021 by Nikki Turner
Kept waiting a lot longer than "normal " customers my partner collects my daily prescription admin unable and I've went to take Sunday prescription ( which i had at home with them being shut on Sunday i only to realise they hadn't given him it. He's got dyslexia and takes s face value that a pharmacy won't keep making Amateur mistakes. I've now had to go without 6 lifesaving drugs now to which deprement I don't know as I take them religiously every day m my partner is on a daily script also and due the queue long outside he let some elderly people go in front of him only to be told when it was his turn to wait outside (because it was a methadone script) this is systematic in this pharmacy, so he informed her that he had already waiting outside half an hour and let down elderly people in front of him. He 3x0lained this and the last looked him up an down and checks with the senior if she was allowed to let this "methadone" prescription go back to end of line just because of the medications he collects. He has been coming to this pharmacy daily and the way he is spoken to, treated and made to feel like a second class citizen is shocking but for the to leave me without epilepsy medication, blood thinning medication , chronic pain medication and a 4 other medications is beyond shocking. I will continue to put bad review up until the change their attitude in that chemist. They are dangerous and play with people's lifes, they serve people's spending on their "supposed class' . The pharmacist Terry needs to be replaced for someone who is a people person. The way I've seen her speak to and about people is beyond disgusting. I hope you read this well and get it together as I'm not the only person who you've treated like this and looked down your nose at people is not indicative as the " caring pharmacist" role you've put on. It maybe being manager I. A tiny chemist in a tiny chain. In the squeme of things it's not a lot tbh
