September 2023 by Tom Dalrymple
Would have been nice to have the proper location in Google Maps. Who is responsible for checking this at Sports Direct?
September 2023 by coull coull
Bought trainers here lasted a month before the sole parted company with the body. Although I had the exact amount transaction on my bank account, unless I had the receipt, there could be no exchange or refund. Waste of £38. My advice is to avoid . Staff were pleasant enough but obviously they have no wiggle room from above. So I wasted my cash and they lost a customer.
August 2023 by Jonny Ratke
The pinned location isn't where the store is. Don't bother calling the store, they won't answer. Don't bother going to the website, that's wrong as well and the bot they use for you to talk to is as useful as feathers on a camel. The store is located about 300m north east of this location opposite the KFC and next to the TK Maxx. Hopefully this review will change their info and pinned location.
June 2023 by T. Robo
Great staff, especially in their footwear department. Steven?s gave my son good advice on the right trainers for everyday wear and separately for the gym. Good people in such roles always leads to repeat business and sure enough zi went back for my own needs. Thanks Steven!
June 2023 by Beatrice Malcolm
Staff obviously don't enjoy their job. No good morning, smile, did you find everything OK, etc. Need customer service training
June 2023 by Hj Gkfir
Went to day to buy some clothes and payed the lady £120 and she said that she counted only £100 pounds and made me pay £20 more
April 2023 by Sheila Bartlett
Nice helpful staff apart from the one on the serving counter who was extremely rude, not just to me but to another customer who he decided to start serving at the same time. Purchases were dumped in a heap on the counter, no offer of a bag, would certainly put me off in the future.
March 2023 by D T
Had an issue with a pair of trainers that I purchased less than 6 months ago. From a store down south and I then spoke to the staff at this store who advised that we can exchange for replacement. So I walked out with a slightly different pair of trainers and I added a few pounds extra to get these ones. Very happy with the level of service. I have also replaced a child's size pair of trainers with what seems like a manufacturer defect, lots of excessive wear at the same spot on both trainers. Again the store where outstanding in replacement of another pair but slightly different type of trainer.. I'm very happy to recommend this store as the customer service is excellent here..
March 2023 by D Tyllyer
Had an issue with a pair of trainers that I purchased less than 6 months ago. From a store down south and I then spoke to the staff at this store who advised that we can exchange for replacement. So I walked out with a slightly different pair of trainers and I added a few pounds extra to get these ones. Very happy with the level of service. I have also replaced a child's size pair of trainers with what seems like a manufacturer defect, lots of excessive wear at the same spot on both trainers. Again the store where outstanding in replacement of another pair but slightly different type of trainer.. I'm very happy to recommend this store as the customer service is excellent here..
February 2023 by Laura Walter
Don't state on your store opening hours open till 8 but be closed long before then ?
February 2023 by D
Had an issue with a pair of trainers that I purchased less than 6 months ago. From a store down south and I then spoke to the staff at this store who advised that we can exchange for replacement. So I walked out with a slightly different pair of trainers and I added a few pounds extra to get these ones. Very happy with the level of service. I have also replaced a child's size pair of trainers with what seems like a manufacturer defect, lots of excessive wear at the same spot on both trainers. Again the store where outstanding in replacement of another pair but slightly different type of trainer.. I'm very happy to recommend this store as the customer service is excellent here..
January 2023 by samantha morris
Somewhat disappointing, none of the trainers I wanted were available in my size
September 2022 by PMK PL
First, it is not in the place pinned on the map- but in a quite different spot. Second- waiting at the till, just one customer serviced ahead of me, nobody behind me, the shop virtually empty. Male worker said nothing to me as I was waiting, neither did female worker at the second till. Just when I came to the till after previous customer finished- the male worker, instead of just greeting and checking me with just one item-directed me to the next till.Third: I was not even offered or given any proof of purchase. This serious customer experience issues need to be talked over with the staff. You simply do not service customers like this.
August 2022 by SUSAN EVANS
Seems short staffed didn't get everything I wanted due to the stock being up so high and not being able to find staff to help.
July 2022 by Stewart Sheach
I went there for golfing gear and the employee was very helpful.The lack of golfing supplies was the loss of one star in my opinion only. Other than that there's a great selection of sporting shoes and other apparel. The price is also very fair and responsible compared to other places I've visited.I'd definitely make this a first stop.
