December 2023 by ah hh
Post office is incredibly hit or miss. I can verify what other reviews say about the blonde woman being a bit snarky at times- she has been to me too. But I think a lot of it has to do with being short staffed and constantly busy. One time she was the only person on and the queue kept piling up, so she stated that she could only take till a certain point in the queue, unfortunately this escalated into an argument with multiple others waiting in line. Anyways, my personal experiences haven't been too bad. One time I was denied a piece of cello tape just to ensure that the label wouldn't be damaged by the rain, but in general it has been okay. Other experiences have been fine, nothing too noteworthy.
December 2023 by Nic B
I just wanted to write a positive review. I've been a few times for different reasons. I usually go on a Saturday, early afternoon. It's always busy. But I've not had any unpleasant experiences. On Saturday I had 2 parcels to send, 1 in a box, 1 in a in bag covered in loads of parcel tape. I was expecting to be told off, but the lady helped suggest cheapest option to send recorded delivery to England. She had lots of time for me and was helpful and professional. I massively appreciated that.
November 2023 by Chris M
7 months, just the same experiences of rudeness, utter disdain, and entitlement.The treatment that was given to a lady who had documentation that needed certifying was appalling. Completely unhelpful, rude, and the obligatory snide comment to her colleague, audible to all.Whe I suggested a couple of ideas as to how she might enhance her non-existent customer handling skills she was both belligerent and passive aggressive, the only aspect of her that was remotely noteworthy.In common with other Perth residents we have limited options, I would heartily recommend the store near Craigie, if at all convenient.Quite of the day "We're a Post Office, not a library" wonderful customer care.
November 2023 by Faisal Farooq
Blonde women is so rude. Almost barking on customers
October 2023 by MinRo B
I understand that the staff probably deal with a lot of people daily, but there was no need for the rudeness that I encountered with the blonde woman. I literally was on the verge of tears just from the way she barked at me to get back in line as she hadn?t called me over yet. I was very apologetic so there wasn?t need for the shouting and embarrassment. I don?t think I?ve had a good experience at any post office here in Perth since I moved here. Disappointing.
October 2023 by An Onymous
Far from a pleasant experience, staff were just rude
July 2023 by Susanna Escott
the service i needed was not provided, and there was no way to talk to a human
April 2023 by gwen Pinner
Waiting over an hour for service. Only two people on the desks when the cues were out the door. No please or thank you it was as if they were just working to there own schedule not for the customers.
April 2023 by Gary Henderson
Several times I have arrived within the hours shown on google and Royal Mail website for the post office to be closed. When staff are there you are lucky if there is more than one serving as the rest are always on breaks. Now they are allowing the products from WH Smith to be sold at the post office counter while the WH Smith staff stand about watching. However I do feel sorry for the decent staff that are still there, they are doing their best to keep the post office operating. Management need to get this place fixed before they have no staff willing to work!
March 2023 by Miss Rockyroo
Blonde older woman at the counter has been constantly rude to myself and my partner. I?ve picked parcels up from there before and used it as a pick up point (Royal Mail said I could and I paid extra money for it). Got to the counter and asked for my parcels. She shouted at me and exclaimed ?this is a post office, not your house? which was incredibly embarrassing. I had paid to use that post office as a pick up point and there was a large que. Was incredibly embarrassing and I wouldn?t recommend. She then sent my parcels back to Ireland and it?s been 7 months and I still haven?t received them. Was waiting in line for 30minutes beforehand also. What a joke
January 2023 by Naelle ???? Zayani ???????
Amazing service by the staff there. They're always very helpful and patient with me - I hope more staff gets hired or put on soon because the workload for two is too much!! I'm happy going there every time, always goes smoothly, even if there have been some issues with my parcels but then again that is more a Royal Mail issue.
November 2022 by MrValerijus87
An absolute joke! 1 person serving on Friday lunch time. Other 2 are walking around and do...I honestly can't tell what they were doing, but I can't call it working. And this is when everyone posting cards, parcels to their families for Christmas. Queue was up to main door!
November 2022 by Erika s
Saturday, que till the entrance kind of understandeable.I wanted to post an important item thats why made me 10 miles journey to this post office.I bought a royal mail label online,saying with the qr code i will be able to print it at the shop.Of course no chance.They sent me to the nearby computer shop where i was able to print it out for a small charge.Back to the post office...another long que.Then my turn...but the label is unsuitable according to them.Great...thank you for messing up my day.I think the best advice is just to avoid this place.
November 2022 by Louise Thomson
Edna sorely missed but staff trying their best to cope and the young man is a great help at the stamp machine.
November 2022 by Stanka Topalova
Verry slow service,I'm on the que of 10 people only one lady work verry slow I'm waiting already 2 hours the stuff is verry rough ...they even close a hour more early with unknown reasons