April 2023 by Jacky Lyall
Worst chemist in town!!
February 2023 by Jennifer Kettles
Lloyds, Glover St, Perth: very helpful staff when I ran out of medication for my son. At very short notice they made up his prescription and I picked it up. Thankyou, very much appreciated.
February 2023 by Christie Shackleton
Never open when it says it will be. I?ve been unable to pick up my prescription for over a week now because I can only manage 9am or 6pm, and twice I?ve gone and the note on the door says 10am-1pm, 2pm-5pm! I get it if you have staff shortages but please update the google opening hours, I do this for my business when need be so not sure why they can?t do it too?
February 2023 by Galina Georgieva
I was there on 20/01/23 Friday at 17:40 and was closed!!!! Should be open till 6pm?This is pharmacy, not a pub or local store, someone may have emergency need of some medicine!!!!This is total joke!!!?
January 2023 by zanete rubene
Update your opening times please.says open till 6pm.but actually closed .went there at 4pm.all closed
January 2023 by Andy Wood
Wrong medication given. Another frustrating experience with this pharmacy
December 2022 by grant20
1/10 ?Order my prescription plenty days in advance and I get the same answer all the time "It's not ready if you come back later" ? I end up going late back in at night and they don't even have it ready, so standing waiting ages for it to be made.Owe and be prepared to get blanked and left standing a few mins even when there's no customers. 4 of them behind at the back doing stuff, clearly see you standing there but don't come over right away.I'll faint also if I ever see a smile in there. Geezo there faces, say no more ?.....
December 2022 by Tasha
Don't even answer the phone and when you go in, they tell you the GP hasn't sent the prescription when GP's xomputer shows that they have received it.
October 2022 by Debra Lobban
If I could give 0 stars I would. Unhelpful and rude staff. Joking and laughing whilst I was waiting on a prescription which should have been prepared days before. Unprofessional and never have the medicines in that are required. Go to Brown's instead much better!
October 2022 by Hebbo Hebbo
Went in for a prescription. No other customers were in the shop but was told it was an hour wait ?
August 2022 by Rachel M
Terrible. I am unable to pick up my prescription. They always close at lunch and there is a always a massive queue down the street if you try to pick up around 5.30 which is often the only time people that work full time can pick up so as a result its always very busy. I went to go pick up on a saturday morning hoping I'd finally get my prescription and when i arrived "they are closed for the day" with no explanation.
August 2022 by David Reid
This establishment is cosed during their opening hours far, far too many times. I've lost count a long time ago of how many times I've gone to collect prescriptions and there's a note of excuses on their door saying why they're closed. I've contacted their head office only to be fobbed-off with the shortage of pharmacists excuse. But then, when they are open, the staff - consisting mainly of young girls - sonter around, chit-chatting away amongst themselves about social nonsense as though they have all the time in the world - when there's a queue of patients snaking down the street outside all the way from their front desk! Then there's the coughing.Every single time I'm in there they're coughing away, no masks on or anything, coughing into their hands and everything, then their excuses are that someone has COVID.I wonder why?! Seriously! Excuse after excuse, after excuse, but it's plain and simple to me as a business owner of 25 years: it's poor management!Even 10 days after ordering prescriptions, they still don't have them, even after calling first to confirm they're ready and they will be open, and being promised that they are ready to collect. Then they back-track and say they never said that! That is just lying! Then they put up a sign about staff abuse, suggesting that this is the issue. To say that this place gets people vexed is an understatement. Take a look in the mirror. I don't condone abuse, not at all, but it does not surprise me that it will be a regular occurrence at this pharmacy. No other pharmacy in Perth is like this. They really do need to assess their management and shake things up. Too many people will serious health issues are suffering because of pure incompetence.
August 2022 by Emma Winstanley
Problem after problem with this pharmacy. Issues with stock, closed erratically, wrong prescription ordered in. I would avoid and choose another pharmacy if possible
July 2022 by Lorna Simpson
Have had issues with collecting prescriptions quite often not being ready so I asked how much notice & was told they need 1 week. Have given them this & still not ready. Ordered my latest prescription gave them a full week to then be told one item had to be ordered in. They took my mobile no & promised to message me. I?ve received nothing. On third visit they had the medicine but was told they didn?t have time to sort out the dosage, getting near closing time?!, & would need to call back. Meanwhile I?m without a much needed drug that I should of started. Absolutely not acceptable. Time to move to another chemist.
July 2022 by Marta Byrne
The pharmacy received my prescription on Wednesday went to pick up on Monday still not ready, excuse as again shortage of the staff. I understand delays but five days ?. It was be nice if member of staff contacted me ( could go somewhere else)This is not first time , happened before. Won't be back !
