January 2024 by Chris J
I have a love hate relationship with KFC Perth. Southern Fried crispy chicken is my guilty pleasure and I love the hot wings but I hate coming to this place. Staff are lazy and simply don't care. The restaurant is always filthy and messy and they seem to prioritise online orders & deliveries over customers waiting in store.On my last visit we had to wait 30 mins for our family sized bucket of chicken. There were 2 other tables in the restaurant so it wasn't very busy at the time and when I complained about the wait stating it's meant to be fast food, I was told it's not fast food anymore as it's 2023 ! That's just very poor customer service and a very rude response from a teenager who clearly couldn't care less.Parking: Plenty of parking spaces outside or close by in the retail parkWheelchair accessibility: Store is on ground level. Slight incline to the restaurant door from the car park. Two separate entry doors to pass through. Help may be required. Easy access to toilets
January 2024 by ?????? ????????
Hello! I waited 1 hour for my order, payment was taken from my card. But the order was not processed, the employees and manager are incompetent. They couldn?t process my order for a whole hour. I don?t recommend this item.
December 2023 by Sahan Wijesinghe
Food?s with so many hair , no ketchup mayo gives chicken too salty. I?m regular coustomer. Once a week I come with my family. Now I think twice for eat Dunkeld
December 2023 by Stuart Wilson
"Normal KFC" not my choice. I would rather roast my testicles, and this visit hasn't changed my mind!
December 2023 by francis
Extremely long 20 minutes wait for my food and when it was delivered to my table it was just plonked down silently by some little geek.
December 2023 by Arkadiusz Matusiewicz
Food is ok as usually in KFC. My concern is waiting time. First I spent 10 minutes in front of the desk and no one asked me if I would like something. Then eventually after using automated ordering I still waited another 15 minutes for my order. Sandwich was nowhere near as inviting as on the menu board and it was rather warm than hot... That was my last visit there
December 2023 by Joshua Baker
Disclaimer: this review is based entirely on this branch, not the company.I have never in my entire life witnessed such an unfunctional work place. Walking in to this kfc is a bit like stumbling across a rolling scene from the walking dead, except all the actors are hired from blaire Drummond safari parks chimp Island, and judging by the state of the men's toilets, I'm 100% convinced that's where they all go to fling there feces. I can't begin to imagine how those poor chickens must feel, knowing there sacrificing themselves to get sent somewhere even filthier than the warehouse there intensively farmed in, not to mention being handled on arrival by those bottom feeders. After a seriously bad experience just recently and having to go through kfc's customer care squad to rectify the issue, I would strongly suggest that unless you fancy wasting your money and your time, make the effort to go to the stirling branch instead. The only thing I'd recommend on the menu is an empty cup for you to throw up in arrival when you witness the nick of the place.Kfc perth: finger licking good, more like where's my frickin food!
November 2023 by Sandali Upeksha
We ordered Cappuccino,but no milk.it is not clean.rubbish all over the tables and floor,bins are full,tables were not clean.Had a very bad experience on 13th Nov,2023 at about 7.30
November 2023 by sharon Henderson
Never thought my husband would shut up about how good the chicken was, he loves KFC but apparently yours was the best ever! Even drink the gravy ?
November 2023 by Grant Campbell
Ordered via the app on 23/10/23 and collected 20mins later. Although I requested to collect via the drive thru there was a wet floor sign placed in the drive thru entrance (as there was no flood in the drive thru I assumed this meant that the drive thru was closed). Parking was a bit of a nightmare as it was 17:15 and shared with a Bannatyne Health Club (giving you that immediate food guilt as you drive away with your fried chicken reminding you of the healthier lifestyle you promised yourself every new year resolution).Parking: Busy depending on time due to sharing a car park with Bannatyne Health Club and Tim Horton's
November 2023 by Neil Bonella
If it was possible to give no stars I would, 1st of all the men's toilets were closed and had a sign use the disabled. The disabled toilet floor was soaking, the cistern was hanging of the wall and it didn't look as it had been cleaned in a few days.The service was mediocre when they had finished their conversion also not 1 of them had a hair net on. The bin was overflowing inside the store and also outside the store, I mean have some pride in your work. If I was management I'd put the staff on notice. Food in fairness was just exactly what it said on the tin and can't complain.
October 2023 by Daniel
Took forever to go through drive through (25min+, no joke). Also had no original chicken fillets, everything had to be made with zinger fillets. Staff were pleasant enough but speed of service was shocking.
October 2023 by Jenny Mahoney
The food was ok. Service was ok. Ordering was not the easiest on in store screen because my usual Colonel's 3 pc meal wasn't available, so I had an alternative, which was nice. QR code would not scan.Restaurant was filthy, though, with tables that hadn't been cleared and cleaned. Staff were nice but service was unbelievably slow. Fryers seemingly were not working properly for some menu options.
September 2023 by 560mLine
A badly run establishment, seems as if there is nobody in charge. I Out of wings and beans, once we had placed our order we were told there was no mash, gravy, ketchup , orange juice and they had forgotten to put some of our food into our bag , tasted absolutely atrocious, we ended up throwing the food away. Never eating at KFC again thanks to this experience
September 2023 by rebecca Casey
Food good but no drinks without added sweetners you should provide for all dietary requirements by offering sweetner free options for those with intolerances and allergiesDietary restrictions: Didn't meet dietary restrictions with sweetner free drinks options
