September 2023 by Joules Jardine
Staff are always friendly, polite and helpful
July 2023 by Katherine Hathaway
Excellent service quick and easy pleasant staff
June 2023 by Roberto Grippo
Transfer abroad really expensive 25& absurd to pay so much and then you can't contact them by phone because they haven't put it on
May 2023 by David Yorke
I share the other contributors comments. As a bank Virgin is totally useless ( come back Clydesdale!).40 mins to answer the phone! I'm going to look elsewhere
February 2023 by Alison Wood
I have been trying to contact this branch by email on and off for 18 months now....no response! And there does not seem to be a telephone number to use either!I live 20 miles away so emailing or telephone contact would be helpful...!
December 2022 by John Iain Campbell
Cannot find contact number
December 2022 by S Willox
I totally agree, something fundamentally wrong with this company, no branch telephone number??? Question for main number when i do get through Wrong department they give me other numbers and they too are for wrong departments, chat help does not ever understand ?? Useless none of the staff has any product knowledge, there are no manager to speak to ??? I just want to open an ISA, and need a little help. To open it on the internet.Do you want business?? Does not look like it. Minus - 5 stars..
October 2022 by Lewis Reviews
I've been trying to get my account open for over a month and I've experienced nothing but incompetence. I have had no answers for anything unless I've gone into the branch, and I've already got a trust fund in my name, so surely it shouldn't be this difficult to get everything up and running. It's like their trying their hardest to mess up at every turn. If I ever actually get an account open, I will be changing my banking as soon an I can. Its shocking how poorly I've been treated.
August 2022 by Davie
Helpful & knowledgeable staff.
July 2022 by David Ross
Helpful & knowledgeable staff.
September 2020 by Andy Stuart-Menteth
Great Service and communicationThanks for being so professional and helpful, particularly, Stuart Wilson.
September 2020 by 3inch Sissy
It's the best Scottish bank!
