August 2023 by fraser menzies
I am shocked at how disorganised a pharmacy can be. EVERY single time I have went they have mucked about for 15 mins and can't find my partners prescription and they never seem to be apologetic when it comes to their f ups. If I call and am told it is there ready for collection, I don't expect to get there 5 mins later and be told they don't have it which has happened on several occations recently and then I have been lied to by the staff saying that they didn't receive a phone call and they don't seem an ounce guilty or sorry for wasting my time and lying to me. Won't be going back.
January 2023 by Peter Botwright
Best pharmacy in Perth, friendly, helpful staff, prompt deliveries. I?m so glad I changed my chemist!
November 2022 by Ian Russell
totally disorganised everytime i go there
January 2022 by Bombshell Beeuty Booth Hair and Makeup
I am exempt from wearing a make. I was 2M away from anyone at all times. There were 2 others who didn?t have a mask either, however the manager/owner didn?t address them only me. He made a big scene asking why I wasn?t wearing a mask and that I should be even when I said I cannot wear one due to illness (I shouldn?t of had to say this infront of everyone). Everyone was staring at me and I felt humiliated. Worst experience.
November 2021 by Catherine Wilkie
Always so helpful! Wonderful staff and super efficient service! So impressed.
November 2021 by Sarah
It's a pharmacy.
July 2021 by June Smith
fantastic service, i can't thank you all enough for your fast, friendly service.
June 2021 by Keith Dean
Amazing customer service, we are on holiday from England and I forgot some crucial medication.The staff are so helpful and the pharmacist did everything possible to make me feel calm and dispensed an emergency prescription for me.
June 2021 by Jamie
Browns is your box standard pharmacy, the staff are welcoming and friendly overall however, while I understand they need to ask questions for certain over the counter medications, they could do this in a much more discreet way, my main objection is when you've answered their probing questions, they beetle off to the pharmacist to ask if it's OK to sell you something as simple as painkillers and you get a good stare with a hint of judgement thrown in for good measure. I only go in if I have to but there are other pharmacy's in Perth. They don't deliver meds either unless you're over 70, it doesn't matter if you're housebound, have mobility issues or are disabled and no matter how much you plead with them, they don't budge on it. I say this from a professional point if view not as a patient.
March 2021 by MichaelM-1679
Was in the north methven street branch this morning in Perth after speaking to a friend saying how much better the service was compared to Asda my previous pharmacy. So was totally disappointed when whilst picking up my weekly script was told it was finished and I hadn?t been in the week before to collect it. I have picked it up every week for 2 months without missing it but the pharmacist treated me like I was a liar and argued that I hadn?t in front of the same staff member that served me the week before. Am dissatisfied and disgusted at being doubted. It is an insult and I won?t return until I receive an apology.??
March 2021 by Eddie Loughton
Excellent customer service and a superb 24 hour automatic service you can sign up for. Really Innovative!!!I collected my prescription at 10 pm yesterday.Thank you
March 2021 by Magda Kowalska
Very good and professional service. Never disappointed always help full. Thank you
March 2021 by Marc Briggs
Excellent service with friendly staff
September 2020 by amanda baxendale
Excellent customer care.Efficient and very helpful service.Highly recommend
July 2020 by ?áv Ddoriss
by far one of the best pharmacy in the town
really go the extra mile for you
turn up when they say they will
drivers always got smile on her face
sometimes stops to chat for couple of minutes relly helps when you got mental health
no see people for days
at your lovely driver stops and has a chat
thank you
plus Mark inside when every you ask him a question he takes the time to explain it to you
other pharmacy in perth tell you to read the box
because your just a number to them
but
your staff are so much appreciated better
so from the bottom of me thank you so so much
everyone saying thank you nhs thank you nurses
what about big thank you to the pharmacy in perth ? there the back bone of perth helping us all stay alive though this lockdown
without them there would of been more deaths ?
Gordon brown please say big thank you to your team
