November 2023 by Karl Mattsson
Pleasant polite staff. Optician good at answering my questions. Modern equipment.
November 2023 by KEITH PARKER
Overall excellent customer service.
October 2023 by Ruby Hollas
Don?t get contacts from here. Very unorganised and encountered continuous errors that never got resolved.
September 2023 by Marian Lister
I received two letters and one phone call reminding me about my appointment and none of these informed me that the rear door adjacent to the car park was broken. Since my husband had dropped me off, I was stuck and had to walk around to the front door. As I am disabled and rely on an elbow crutch this was a real problem for me! I was therefore late and exhausted by the time I made it to the desk and had to ask for a glass of water. The young lady at the front desk told me they had nothing to do with sending out letters or the call centre, and not their responsibility to inform people that the back door was broken. I was upset so the first test didn't go well and will have to be repeated when I go to pick up my new glasses. The optician I saw however, was excellent and I couldn't praise her enough, however your customer service was poor. Since the back door is right next to the opticians area, what would have it taken to phone customers and tell them the rear access was out of order?
September 2023 by Ninian Reid
Above and beyond service at Boots in Perth. I'm delighted with the finished article.
June 2023 by Sarah Lynch
Excellent experience with my little boy getting his first pair of glasses - would highly recommend!
April 2023 by Shirley Burnside
I?ve been trying to phone boots opticians for the last 30 mins even tried other departments and not one person picked up the phone. Extremely disappointing
March 2023 by Felicity
A lovely man, Andy, adjusted my glasses for me today, no charge. Couldn't have been nicer or more helpful. Thank you!
December 2022 by Dave Carnson
Call 7 times already today and still no answer.Do you just ignore customer phone calls?
