August 2025 by lorna Redpath
Had a chicken fried rice & I think they forgot to put the chicken in it.
August 2025 by James Page
To order a meal for 1 for £12.00 is ok, delivery £3.50 fair enough.. but to charge £0.50 service fee plus £0.10 bag charge now takes you up to £16.10 for a meal for 1 takes the piss. Especially when they don't take card payments over the phone but they do it in house!!
April 2025 by Jane Ross
New to the area, we decided to try The Food Lodge last night. I had the best ever Vegan Beancurd and Sweetcorn soup plus Vegan Chicken in Szechuan Sauce with Coconut Rice. My partner had Chicken Satay starter and Chicken Curry with fried rice and we both can say it was all was delicious. It was cold but this did not detract from the food. The waitress was very helpful and answered all my vegan questions. Looking forward to eating there again.
March 2025 by Grace Carter
I?m an American living in penicuik looking for a place that has good flavor. This place is so yummy- would recommend to anyone stopping through.
January 2025 by j j
I made an order before checking the food standards agency to check if they had a food hygiene information scheme pass. I usually check first but I used to order from food lodge quite regularly, too regularly, before they sold to new owners and just didn't think at first. But glad I did check.
They were last inspected on 10th October 2024 and were given an improvement required rating. Which means they didn't meet the basic standards for food safety, meaning eating here there may be a risk of foodborne illnesses.
So naturally I called up to cancel the order and get a refund. Feeling upset with myself for not checking the food standards agency first.
The reason I'm bothering to leave a review at all is because of the phone calls. Usually having not eaten anything I wouldn't have any reason to leave a review. And so many takeaways in Penicuik don't have a food hygiene pass that if I was to spend my time leaving reviews at places I don't eat, it would be a very long waste of my time.
When I explained I was calling up because I had just checked and they don't have a food safety pass on the food standards agency website the person seemed confused and then insisted that they did have one that they got on the 20th of January (or in January sometime from 20th to now but I can't remember the exact date given it was a very rushed call) I said oh that's good because I'm hungry so if you have the pass can you send a photo of the certificate. The person then insisted they would just refund me and hung up while I was speaking. I had to call back to get a time frame for the refund.
Now maybe they did have a food hygiene pass in January and maybe the food standards agency just hasn't updated their website and the person was just busy and couldn't be bothered dealing with me. But if that's the case, rude. And also why wouldn't you want to prove to a customer that your restaurant is safe to eat at? But okay. If bad customer service is their thing, fine.
But I'm suspecting with how quickly the refund was insisted upon and I was hung up on that it's quite possible they were lying about having recently received a pass. It's easy to prove if they weren't, just take a photo of the certificate and pop it on here as the owners.
So yeah I'm leaving a bad review for the way I was treated on the phone. It was a phone call that lasted 1m 5s, genuinely 20s more of their time to not hang up on me while I was speaking and there would be no new 1 star review. Eat here at your own risk. I now have to wait a week to get my money back.
October 2024 by Tracey Byrne
Very nice fresh food. Lovely dumplings. Plenty of chicken in the chilli/garlic and char sui in the schezuan dish. The veggies were nice and chrunchy. Ordered way too much but the leftovers will do for tomorrow's lunch.
July 2024 by Stephen Taylor
Lovely unhurried meal with good service.
July 2024 by Catherine Bramall
Got a takeaway tonight, food delicious, piping hot and very generous portions. Thoroughly enjoyed our meals. Very pleasant young man delivered this. Great service ?? ?
July 2024 by Sharon Stewart
Twice came here and first time told don't open restaurant till 5.30pm we were there at 4.30pm
Decided to go another day arrived at 5.40pm to be told so many carryout food we would have to wait hour for food at table ??tut tut was very disappointed
May 2024 by Helen Cullen
Had a lovely meal last night, the food was excellent, the two girls who served us made us feel so welcome and nothing was too much trouble. I asked for a dish that wasn?t on the menu and it wasn?t a problem there was so much food I couldn?t finish it so asked to take it home again this was not a problem. I was pleasantly surprised when the bill arrived I expected it to be much more expensive.Great evening lovely atmosphere we will definitely be back.
May 2024 by Katie Thompson
Staff were so rude. The way they spoke to us was unbelievable, very condescending. But I have to say, the food was amazing!
February 2024 by millsed yeah
Best Chinese meal in the area.I never leave a grain of rice on my plate.
December 2023 by angotango21
The food is always fresh, hot and tasty! We usually always order for collection and never have to wait long!
December 2023 by Rabeh Laur
Very rude staff, freezing cold in the restaurant and mediocre
November 2023 by Robbie Laurie
Very rude staff, freezing cold in the restaurant and mediocre food
