December 2023 by Jennifer jennifer Yuill yuill
Staff was helpful when asked a question and saved me standing in a queue.
September 2023 by Mila Ka
Brainwashed and extremely manipulative staff. They lie literally about everything
August 2023 by Nik smith
Rude staff and very unhelpful had to change banks
July 2023 by Stella Bergna
Efficient and friendly staff
December 2022 by Doreen Mclachlan
Went in to deposit some bags of money into account was told they don't do that on a saturday. Told me to go to post office next door ? Why would I do that when I am standing in bank with 3 staff members doing nothing and I am wanting it deposited into my account, would have took all of 2 minutes to weigh bags and put money into my account. Saturday is the only time I can get to bank as I work Monday to Friday. I explained this and they couldn't care less.
December 2022 by Lorraine Flockhart
Visited without an appointment and was grateful to have spent the 3 hour 10 minute session with the assistant manager. He was courteous, extremely knowledgeable and professional throughout. A very nice young man who made the laborious task a pleasant one. Thank you very much TSB Paisley.
December 2022 by Morag McGee
If the staff who hijack customers at the door and make them use machines were at the counters then they would provide a proper service !
December 2022 by Craig Coghill
Always directed to ATM to do a cashier job, never enough cashiers. One helping a customer at front seat with Internet banking, meanwhile a floor worker arguing with me to justify unmanned tills. Please can u go to unmanned till if other person not doing it. No wonder other branches are closing
December 2022 by Marc Mullen
This is no longer an accessible high street bank... More of a drive through if cars where allowed. TSB is modeling it's shops like McDonald's
October 2022 by Grant Graham
Useless service honestly
October 2022 by Norma Lawrie
Saturday morning. Trying to deposit some bags of coins. Two staff at the door saying ?there?s no counter on a Saturday?. Redirected me to the Post Office. Could one of them not just have jumped on a till and taken the money?Poor service.
October 2021 by Anne Simpson
Warning! Uneducated, slow robotic zombie's work there. Horrible and rude stuff pretending to be big bankers.
July 2021 by Abid Hamid
Monday morning probably the busiest day of the week for a bank. Here at the Paisley branch they have one banking desk open its absolutely ridiculous. Just seen 2 staff from the back come to help the one staff that is on and the go back in to there room. There's a que of atleast 7 in the branch and some waiting outside.
July 2021 by stephen hoggan
If I could put minus stars I would, constantly plugging internet banking yet the website is totally unreliable. This bank has gone to the dogs..
January 2021 by Jason Rose
Best avoided.