January 2024 by Alex Kerr
Took my daughter today to spend her gift card only to be told this service is not available .Nothing on the website about this ,staff are rude and arrogant .Never going back and will be taking this further up the chain as I have a video of myself being verbally abused by the staff .Stand by
December 2023 by Sarah Duffin
Good prices and good delivery times but think its mad that they do not deliver presents discreetly. One of my daughters saw her Christmas present. It is explained in the confirmation email but I never actually read this (and most people probably wouldn't). Think it should be advised when ordering because if it was would have delivered to someone else. Disappointing ?
December 2023 by Dean Reynolds
Zero stars if I could, my item was cancelled as I only had 2 days to collect it, 2 days over Xmas ! Am I expected to drop everything and run to the store ? There's a reason I choose click and collect, absolute jokers, stay clear of this company and buy elsewhere
December 2023 by James Taylor
Bought am xbox from smyths linwood,it didnt work,wouldnt power up,smyths refused a refund or swap
December 2023 by Jennifer Smith
It's amateur hour, every hour! A shambolic mess with unprofessional, apathetic management.
October 2023 by Gerard McGlone
Everything you need for Christmas and birthday, it's santa Superstore
August 2023 by Codrat Khairy
I got a baby swing exactly 2days before I brought it back now to return to get a refund or a voucher back as we are regular customers in here and in all other ones I am surprised by their policy can?t return cause it was open and the one packaging (a plastic wrap was missing) when we buy stuff do we open them and look if any wrap is missing ..I am sorry to say this I won?t be back in any of the stores I will suggest other customer avoid if can?t any package you buy open it on the shop manger and check for everything before take home incase of return specially kids item cause there is always something kids don?t like or need a simple return or you get same item as a gift .. ..so you might have a chance of returning so you don?t end up a few of same items in your house
August 2023 by Dylan B
Went to Linwood today for a shopping trip for an upcoming birthday when asked for a yoshi gaming chair which was on display and priced I was told the company don?t sell this anymore the lovely assistant ?benjamin? said it wasn?t his issue and it was just the store hadn?t taken it down he could only appologise when asked if I could see the manager to ask if I could take this one on display as they do not sell this product anymore I was told no it has to stay there.Shocking customer service and staff are rude and unhelpful.Chairs obviously for benjies child like ego in the staff room
June 2023 by Caitlin
Shop was stinking of cannabis. Also staff were ignorant
December 2022 by Anne Higgins
I was in on Saturday, fantastic service , they didn?t keep you waiting as all the cashiers were on the till?s well done Linwood store
December 2022 by Bakerman
disgusted with the way one of the staff spoke to me today after spending a lot of money in there I asked to speak to the manager I won't be back in a hurry
December 2022 by Jan C
I've just visited the Linwood store with my 2 Grandchildren and the staff are so helpful and friendly .I wish to mention Kirsty in particular, who trawled through numerous Hot Wheels cars to find the one my Grandson needed. She was so delighted to find it and just made his day - and mine!First class service ! Well done Smyths.
August 2022 by Jambo TheGreat
Staff here have been the most helpful I?ve ever seen. As a hotwheels collector it?s hard to find what you want but 2 of the staff members went above and beyond by looking for boxes for me to help with my collection. I will return anytime I can now because of that
July 2022 by Fiona Robson
Served by a fantastic young lady named Kelly. She was very helpful.
May 2022 by Yvonne White
Getting to the tills is a logistical nightmare. Who decided it was a great idea to make a tower of toys in the middle of the floor and jam everyone in? Not wheelchair or pram friendly.
