March 2024 by K
As far as I know there are no GPs left at this surgery. Hence very difficult to get appointments! The receptionists do their best!
January 2024 by Julia McAlonan
Shambles of a place. No face to face appointments, need to get telephone call,have been waiting over 5 hours for doctor to call,my partner who is there patient has a brain injury, disgraceful way to treat people
January 2024 by paul scarff
Always ringing out or engaged, never gets answered
August 2023 by Kelly Ann Palmer
Can not get through, engaged constantly. Nightmare of a surgery
July 2023 by George Aidoo
Great services
June 2023 by Cathryn Thomson
Most of the GPs are helpful although some could do with training on bedside manner and empathy.The reception staff leave a lot to be desired right now. There is a genuine lack of help from them. Apparently I cannot order prescriptions before 10am so I now have to take more time out of my work day to call them knowing that they will likely not answer the phone and when I go on holiday I will have no meds because I also am not allowed an appointment with the gp to request meds???The whole place is a shambles and my 3 stars are really for the 3 drs in there who do what they can to help, it's certainly not for it's set up or ability to be helpful when you speak with reception.
March 2023 by Calum Woodger Journalist
Tried to register with this practice and was told I can?t register unless there are pre-existing patients living at my address. I was asked, rather patronisingly, if my mum or dad are registered at the practice. They both live in Glasgow, I am nearly 30 years old, live alone and have done for years. This policy is ludicrous and should, at the very least, be made clear on the practice website before I went to the effort of printing off and filling out the forms. Extremely poor and delighted I now won?t be registering here.
December 2022 by Agnese Igaune
Don't even bother. No way of contacting them. Phoned 16 times today, no answer. And they have to email address so can't even do that.
November 2022 by Sarah-Anne Eisenbach
Lacks customer service, compassion and understanding of people's needs.
November 2022 by Shreya Singh
Poor reception
November 2022 by Miles Lorimer
My gran has been trying to get an appointment for months, she has severe copd, high cholesterol, vitamin d deficiency and others yet most of her medicines are missing from her repeat prescription! Disgrace, my gran will be going to another surgery. She has already emailed the gmc and Scottish government
November 2022 by Jills
Been at this surgery for 20years and since the new staff have joined the place is a disgrace so rude. The staff behind the desk need to remember there NOT DOCTORS
November 2022 by Ebrahim Alahmad
Although I rarely go to them, the worst thing about Paisley was the reception didn't answer the phone and a lot of things so I took the mobile to another medical center
November 2022 by Mahmood Ullah
Probably the worst health centre.Staff need to have a education in mannersAbsolute Disgrace to the NHS
November 2021 by Conrad 3mm
What a JOKEIs there even a receptionist. Ive been trying to phone since 9am for my daughterBeen hung up on and just rings out
