January 2024 by Edward
On Friday the 12th Jan I phoned this mob 162 times...this can be proven, I got six answers in the 3 hour slog but the non descript refused to answer when I said hello, instead on two occasions the blew some kind of whistle down the phone, very professional..I phone again today, Monday the 15th 47 times to no avail..I've documented all of this and sent it by email to their head office.
August 2023 by Kian Wilkie
dont answer the phone, or when they do, they refuse to even speak and once even played an alarm
July 2023 by Keyan James
Didn?t give tracking number receipt and REFUSE TO SPEAK WHEN THEY ANSWEE THE PHONE
July 2023 by k
dont answer the phone, or when they do, they refuse to even speak and once even played an alarm
July 2023 by Andy S
The opening hours are absolutely useless
January 2023 by jenny miller
Nice place nice people who are ready to help with your needs .
October 2022 by jenny boxall
Nice place nice people who are ready to help with your needs .
August 2021 by Jamie Reid
Utterly miserable and abhorrent staff.Female staff member looked at an email I had to provide to get the Warm Home Discount and I hadn't realised that I needed ID.So I asked if she would be able to process it anyway and she went over to another staff member and spoke so loudly that everyone in the shop looked at her, listened to what she said, then looked at me. The Warm Home Discount is for people whom are on a really tight budget, like benefits or minimum wage and it can be a little bit embarrassing to speak about, as nobody wants to be asking for a hand out. Obviously it's nothing to be ashamed about, but we all know that feeling of having to ask for help can be daunting.So the fact that she broadcast my circumstances out to 6 other customers and 3 staff members was quite embarrassing.It wouldn't of been so bad but she was very rude about it. As if it was her money.When I handed my phone over to her to scan the barcode, she said - and I'm quoting - "Oh, another one eh"We all need help from time to time and we shouldn't be made to feel bad for asking for help.As others have mentioned, this place needs to either train their staff properly and teach them how to have a modicum of respect for people or sack them and start a fresh.If you can, please use another Post Office. These people should just be thankful they have employment and don't have to ask for help!!
August 2021 by Cal McFarlane
I personally have found the staff to be efficient and helpful and to show goodwill to their customers at this difficult time.
September 2020 by WeaselWhisp
Was looking up opening times and seen all these negative comments, I find it hard to believe what you're all saying, I mean it's your local post office not a restraunt, leaving feedback like this is just uneended and rude, Merry Christmas and Happy New Year post office staff, enjoy the 5 stars
April 2019 by all are equal
Staff can be unfriendly and abrupt at times, but they are busy & probably can't afford a more "Human Touch". When it's quiet then they are fine.
January 2019 by Jay C
rude staff and long queues...
October 2018 by cam524
Obnoxious, unhelpful and rude. Should be sent on a course on how to deal with the public.
April 2017 by Ashleigh Botto
Always waiting ages in here! Staff are quite blunt and obnoxious unless you know them when they stand chatting for ages and they NEVER answer the phone.... I use post office further up town.
