January 2024 by Vanessa Melianaite
Usually I am quite pleased with travelling with East Coast and Lothian busses but yesterday I had to take the X6 from Haddington to Fort Kinnaird. It was supposed to arrive at 3:10 but it came 45 minutes late at 3:55. I was waiting outside along with some other people who were waiting for the same bus in the freezing cold as it was the middle of December. I have seen this before as the busses are always at least 10 minutes late and no one is doing anything about it. This should not be normalised. You would not see this happening with trains or other vehicles. Public transport should always be on time since people need to get to places like work, school and airports. Also people should not be stood in the freezing cold for ages just to get a bus. Please fix this!
October 2023 by Albert Fox
Work there, very good.
September 2023 by Martin Loftus
Working at Macmerry ind.est. 6/9/23 was advised delays at Strawberry Corner. Strange that X6 passed 5.10 goin to Haddington the reappeared 25mins later. Last thing needed after 12hr shift Is an extended wait for a bus that should have been at stop at 5.07. Only giving one star because at least it eventually turned up.
August 2023 by Dee
I'm on the 141 picked up at Dalkeith at 6.30pm I swear to god I have never met such a rude driver, they are getting worse and he drives like a maniac, sort them out for goodness sake they should be ashamed of themselves!!!!
March 2023 by Corey Watt
The business are fantastic to learn go on the bus help everyone whole world make difference of experience many people
February 2023 by LBP Chat
Great fleet, great drivers, and great coping of the driver shortage.
December 2022 by Kathryn Wrinn
An absolute disgrace - had a meal booked in Edinburgh yesterday for 12.30 was supposed to get the 11.07 X6 from Haddington but it was 11 mins late in arriving and just got progressively worse throughout the journey. We should have arrived in Edinburgh just before 12 but didn't arrive until just before 1pm (AN HOUR LATER). So we lost our deposit for our table reservation and only had an hour left to eat our meal instead of the scheduled 2hrs and had a subsequent knock-on effect for the rest of our planned day. Wish I could say will never use again but then we have nothing else to rely on to get into town. You need to do something more to help outlying areas get onto town and stick to your advertised timetables.
October 2022 by Steven Rumbles
Becoming more and more unreliable. 2 weeks in a row busses haven't turned up.
September 2022 by dw43 100
Best bus operator in East Lothian.
September 2022 by Choco McKen
This is the worst bus company on earth. I get the 140 to work and it regularly just doesn't show up. 4 times this week alone I've had to wait an hour or more. If you only provide one service every half hour then you can't do this to people! It also regularly shows up earlier than scheduled, so you go at the time on the planner and it's long gone. They don't tie in with Google or the app. I asked a driver about this and he said, "so many of the guys just don't turn up fo their shifts". Even the actual buses are a joke: no route screen to see where you are, no announcements - just guess, everyone! I'm new to the area, having lived abroad for years, and it's like Ive gone back in time. Get your shittogether East Coast. You're an embarrassment.
July 2022 by DW 43 100
Best bus garage in Musselburgh......
February 2022 by Erik Hornes
Great service, friendly drivers and punctual time table
September 2021 by Liam Grant
Nice company, (Subsitary of Lothian Buses) I love the service, fleet and coping during the ongoing roadworks which is basically covering the whole road is obsurd!
September 2020 by Danny Gaffney
Driver on the 06.50 113 Musselburgh to Granton this morning was extremely unhelpful. Day ticket ripped in half while trying to pull it from the machine. Refused to replace it and told me to just get some tape instead.
September 2020 by DAVID ALLOTT
This branch of Lothian buses has transformed travel throughout East Lothian, replacing a very unreliable, badly run First Bus service with a service which is providing a growing and popular service.
