June 2023 by lotherrock
We were attending a dance show at Musselburgh Grammar school on Sunday 4 June and decided to explore the town before the show. We popped into Costa for coffee and cake and were very impressed by the friendliness of the staff, The coffee and cake were excellent.
May 2023 by 295vickieb
Every time I come in here they are always missing an item. Thus time no ice for cold drinks last time no butter the time before that no ice again and there's been an occasion with no syrups. Get it together absolute disgrace
January 2023 by Greg G
Cashier handles all the cash and then put her dirty hands inside all the coffee caps. No thank you ! Never again
September 2022 by diana mcdonough
Worst Costa I have ever been in. Dirty place, and I saw one member of staff wipe the table off with her hand ready for the next customers. Would definitely not use this place again
July 2022 by Passenger579900
Coffee ok as per usual. Although I was really disappointed with there being no soap at all in the toilets especially in the times that we are currently in. Touching the door handles on way out transferring and virus onto others. Just plain laziness and disgusting when they serve food.
May 2022 by Eileen Bonnington
As a regular customer I was very disappointed today. Sat outside, but had to move tables as there was dog poo under both the table and chair. Ashtrays still soaking wet.
May 2022 by lobish man
Staff great, had a little incident that the staff insanely sorted.
May 2022 by George Gillan
It was clean and tidy staff were pleasant
March 2022 by Kim Kjaerside
Really good, friendly and speedy service. I've been a bit in the last couple of years and so far it's always been positive visits. Enjoyed our coffee and snacks in the outdoors today
March 2022 by Martin Holt
Good friendly service, plenty of space to find a seat. Usual good selection of pastries, cakes, biscuits and coffee.
December 2021 by Mark Wootton
About 15 mins to get served, they had then forgotten the order and needed reminded, lot of dirty tables and the track and trace numbers on tables were mostly missing.So much worse than last time here and wont be back.
December 2021 by M B
Costa coffee musselburgh an absolute joke waited over 10minutes for them to serve 2 people order wss wrong and when informed I was spoken to in a disgusting manner. Would have been quicker going to handpick the beans in Columbia myself
December 2021 by Siamnotalone
This Costa in the past has been consistently good, this time not so. Whats gone wrong? Firstly fridge completely empty, nothing in it, then cake display rubbish, staff really slow, not even that busy but they talking amongst themselves didn't help. The tables certainly not socially distanced! Lots were not cleaned. Member of staff even although people waiting, taking photo of coffee they had made! This place needs an overhaul, felt nothing like christmassy, no effort made to make it inviting and warm. Would not be first on list for next visit soon.
September 2021 by S
Order had to be returned as drink was not made to order ,then when remade the drink it was cold,ended up leaving my drink as did My freind wasn't happy at all , complete waste of money as we had bought a bite to eat with our drinks but as they had been returned and then served Luke warm after correction of order we didn't even eat all our snacks as they were now cold,poor service staff weren't freindly and was kept waiting for 5 minute's (even though only 1 person in front of me who had already been served) before being served1 staff was making coffee and the girl was busy writing something n Told me to hang on for couple of minutes ,I'm a regular of Costa coffee and i get first class service all the time from st Andrews square , this has got to be my worst experience ever with Costa ,in my opinion it gives Very poor representation of your company
March 2021 by Tracy McBurnie
Service wasn't great. Serving staff more interested in track and trace and were panicking. Comllete chaos. Told to wait outside for table while other people in queue were served and getting tables. Wont be back. My hot chocolate was half full and tasteless. Panini was on cold side.
