December 2023 by Ian Stevenson with cs619
Emily was great to deal with from the beginning to end of the transaction, everyone was helpful and friendl, no pressure to buy but I did, the car looks great now let's see how it drives over the next few month, not sure about the coffee ? but it was free ? ?
November 2023 by Adam L
I have bought two cars from this place over the years. The lesson I've learnt is that these people don't keep their word. If you decide to buy something here, make sure you have every single word of the deal written down on paper before giving them a penny. The used sales team is a bit dodgy, but not the worst I've ever seen.
October 2023 by Andy Watson
Scott was great to deal with from the initial phone call to enquire about the car, the test drive experience and then picking up the car itself. He's calm, honest and diligent in his work. I'd definitely recommend him.
October 2023 by Ruby Warringham
Scott was extremely helpful right from the star. Good communication through out. He made our car purchase very smooth. Would recommend.
October 2023 by Tom Dillon
SHOULD YOU BUY FROM THIS COMPANY ?????????????, this is my experience. I purchased a 2014 C class Mercedes in August 2023 and after a couple of weeks a WARNING light came on the dash. I immediately reported this back to the Salesman SB of Car deal warehouse and it was arranged to be Inspected at Lexus Glasgow ( part of the group ), it did take a few weeks to get it in but even after they replaced a part they could not clear the WARNING light, this was reported back to the service manager JW at Western Honda. I called JW and asked if he could send over a courtesy car to Glasgow and take the Mercedes back, i was told that my new car would have to be returned to Edinburgh from Glasgow and my options were, i drive to Edinburgh , leave my car and take away a courtesy car or they would send someone through to pick my car up and leave me without a car ( both options would be an expense to me the customer ) . As i have no holidays i could use to travel over and back twice to Edinburgh i hand no option but have arranged to have my car driven back by one of their employees ( using my fuel / my miles ) and thus leave me without a car. So on both options i as the Customer will be losing out because the garage does not want to put it into a Merc garage in Glasgow to resolve issue. BE WARNED if you are travelling from the West to look or even buy a Car at " Car deal warehouse Fort Kinnaird " do not expect the level of Customer Service you should be entitled to. so to go back to my opening line based on my Customer Care experience." WOULD YOU BUY A CAR FROM THIS COMPANY "
January 2023 by Tracey Groom
Thank You Stevin! I love my new car, superb customer service! Highly recommend Car Deal Warehouse, Fort Kinaird.
January 2023 by Andrew Mackie
Great experience buying our car, easy fast and accurate. Good work Stevie.
January 2023 by dion gear
Stevin was brilliant throughout the whole process, would highly recommend buying a car through him.
January 2023 by George Oatley
Brilliant dealership, Ryan was fantastic thanks. Delivery was very fast.
January 2023 by Mohammad Alam
In December 2021 I bought a used Hona Jazz from this dealer. I think price of used car here is better than other dealers. Everything went well. I am completely satisfied with the after sale service. Driver's side window switch board was broken and parcel shelf was missing. Mr. Hamilton solved these issues perfectly without any extra cost.
January 2023 by Nwe Oo Aung
We had had very good experience with overall part exchange process. Stevin had been very patient and stayed over closing time to make sure paperworks are completed and helped us organize insurance cover.
January 2022 by Ali Mughal
Bought a car from here in December.Car had some issues which can sometimes happen with a used car, many garages do not want to hear about it after the sale of the Vehicle.Steven's after sale service was fantastic and he sorted the issue quickly.Would buy from here again because of this.
January 2022 by George McDonald
I was impressed with the customer service given to me by Stevin and David. I recently bought a car from Car Deal Warehouse and I am really pleased with the car I have purchased and I would recommend them to anyone looking for a car. Well done guys your assistance was greatly appreciated.
January 2022 by Gary Guthrie
Great vehicle and purchase experience. Kept informed at all stages of purchase, car spot on and well prepared for collection. Stevin was superb and I will definitely return. Thank you
January 2022 by Jacky Scott
Difficult to find anyone to speak to, because we were looking for a budget car despite taking details no one has ever contacted us, 3 weeks we've waited, very helpful if your spending 30 grand!
