March 2024 by Ivor
Excellent service, friendly, no pressuring. Got a great deal and was well looked after. Highly recommended. Definitely my go to place now for a car.
March 2024 by Gordon Duguid
A return customer after 5 years as their service is second to none!! Very approachable, Alan and Nathan are a great team and a delight to deal with.Honesty is a rare commodity in this business but you will get it here.
March 2024 by Heather Morgan
Excellent service from start to finish, went above and beyond to ensure we were happy. Let us test drive out with working hours and didn't rush us. Then when the car was ready they delivered it to us. Would highly recommend.
March 2024 by Ewan Dance
Excellent service from start to finish with helping me purchase new vehicle.highly recommend.
March 2024 by Jay G
Don?t buy a car from anyone else - these guys are the best!A bit of a long winded review but definitely worth a read for anyone considering changing their car.I?ve spent a lot of time thinking about changing my car and visited loads of other dealers. And the usual online searches too. A friend had recommended Castle Cars as their Mum had bought a car, to say I was exhausted and frustrated from my other experiences would be playing it down. So reluctantly I walked into to look at a car that I thought would be suitable.What an unbelievably refreshing experience. Not only was I immediately put as ease by the genuine friendliness of Alan and his staff but it was clear, that whilst they sell cars, they wanted to sell me the right car for me. Something that I hadn?t felt during visits to other dealers.He took the time to understand what I need the car for and my knowledge of cars is limited, he and his team talked me through every little detail of buying a car and all the features of the vehicle. The car I looked at, I didn?t buy because he decided that it wasn?t exactly what I needed but he went out of his way and found me a car that fitted exactly what I wanted and my budget. They are the nicest people and operate a business where the customer comes first. I actually felt like a valued customer - I didn?t think I would ever say that about any business.Over the years of buying cars, I?ve always found the process very stressful, super confusing and that I was being sold to, I kind of thought this was normal. However, it?s the exact opposite at Castle Cars, the kettle was on, we had a good chilled chat and the vibe of them as people and their business, is just a lovely family business who sell good cars. I wish I?d known about Castle years ago. It would have saved me a lot of stress, time and energy. I will be recommending them to all my family and friends. I wish I could give them a 10 star review. They really do deserve to be recognised for their customer care.Don?t just have a look at their website, go have a chat with them.I stay 60 miles from the dealer, they even delivered it to me at a convenient time for me due to work commitments. I am over the moon with my car but I am more so over the moon with the experience. I will not go anywhere else ever again and I can confidently say that every car that I buy in the future, will be from them.Thank you to Alan and his team for making it so easy for me. I wish you all the best because you really are the best. ?? I can?t put into words how pleased I am with the whole process from start to finish. x
January 2024 by thomas renton
Don't know where to start with this review.from first phone call to completion of sale I had five star treatment from owner (Allan).this was a phone call transaction.serviced,full mot and car delivered to edinburgh,road tested,paperwork changed over bank transfer completed.cant praise castle cars high enough for the attention they gave to this sale. Big thanks to all at castle cars.
December 2023 by Bryan MacRae
I was looking for a new van, and heard Alan at Castle cars had a good reputation for sourcing specific vehicles. I went to see him and he took all my details, and my preferences for my van, and within a few weeks he sourced me, exactly what I wanted. Picked the van up today, very pleased with it! I would definitely recommend castle cars, and Alan was so easy to deal with. Very straight forward nothing was a hassle, and everything was organised for the sale. He even put some fuel in it for me!Can?t recommend Castle cars enough.Highly recommended.
August 2023 by Wendy Fraser
Alan was brilliant to deal with very professional and extremely helpful. Wouldn't go anywhere else and highly recommend. Deal done quickly and efficiently. Very happy with gleaming car.
May 2023 by Mike McQueenie
I bought my l200 from Alan, over the moon with the truck.I had an issue with my brakes 4 weeks after I purchased the truck (worn pads and damaged caliper) After a call to Alan I dropped the truck off and 4 hours later I got the call to say it was ready to be collected. New pads discs and caliper.Blown away with service I wouldn't hesitate to buy another vehicle from Alan and castle cars in future
April 2023 by Lila Campbell
Castle Cars Muir of Ord certainly set the bar across the board for a perfect customer experience. From the moment I reached out with a brief Enquiry, Allan from Castle Cars Muir of Ord was responsive, extremely professional and knowledgeable. He was also very friendly and walked me through the entire process.It could not have been more seemless and made the whole process stress free. Their attention to detail and my satisfaction was unparalleled-going above and beyond in every aspect. Mr Allan Sir, you?re a total Legend!
November 2022 by Kenny Simpson
Really good guys, really good service, not the kind of place that will sell you a dodgy second hander. You can tell they care about their business - and the free sweets and water in the car was a fun touch :D Cheers again guys!Kenny. ("Skoda Guy" ;D)
November 2022 by mandy smith
We popped into the office looking for a car, nothing was available, so leaving our details on what type of car we were looking for and left. Then a week passed and they rang us stating that they had found one for us.Went back to see the car and took it out for a test drive, everything was perfect for us. A little scratch on a wheel arch and they put the car to the sprayers to repair the scratch, a week passed and the car was ready for collection.All I can say is that Alan went out of his way to find and repair my new car with no hassles.We will definitely be back here the next time we are looking for a good second hand motor, and will definitely be recommending to friends and family.Thank you Castle Cars for all your help.
November 2022 by john norrie
Excellent to deal with from start to finish. Alan and his team ensured the car was clean and well prepared when I went to collect it. The back callipers were noted to have been sticky when out for test drive after service and instead of just freeing up they were replaced with new ones. Can?t ask for better than that. Thanks again
November 2022 by Chris Williamson
My father recommended Castle cars to me as he bought a few vehicles from them, Bought a car from them recently and its been great, young lad was brilliant. Went back in today to get exhaust looked at under warranty to which there was no arguments or disagreement just ?we will get that ordered? because of this we bought a second car from them today for my partner. Excellent service
November 2022 by Kayleigh MacLeod
Got my new Kia Ceed yesterday from Castlecars and absolutely delighted with it. The service Alan provided was amazing, he went out of his way to help me find the right car and at a good price. All the little touches from chilled bottled water to a pick n mix waiting for me inside the car was very thoughtful. If you?re ever in search of a new vehicle I?d highly recommend Castelcars. Thank you, I?m one very happy customer.
