December 2023 by pamela slater
3 "we tried to deliver" card without tracking number but ticked that I have to arrange redelivery??? How can I when I don't know what it is??
October 2023 by J R
Still living up to their reputation lazy, useless and overpaid.
October 2022 by Sue Shipwright
Went to 2 post offices in Motherwell this morning and both are closed
September 2022 by Allan Beattie
Fast friendly service
September 2022 by M Ali
Visited
May 2022 by Peter Tierney
Very helpful
December 2021 by Lynn Horton
Waiting for a parcel for 4 weeks which i have been trying to track and it keeps stating i cannot track until delivery has been attempted. Went on to tracker 3 days later only to see that it has exceeded the holding period and has been sent back to the sender. Absolute joke as i now have someones christmas present to rebuy.
July 2021 by MmMm Iwan
I am satisfied with the service.
July 2020 by Jacqueline Findlay
I haven?t any complaint with the sorting office .My complaint is with the postman who delivers mail to my house ,once he posts my mail he walks right through my garden to get to my neighbour,their is a path and steps please use them,I have asked him not to do this ,I won?t repeat his answer .He thinks because it?s not fenced off he can just do this ,iv lived here for 25 years and he is the first postman to do this .All I?m asking is for him not to walk on my garden .
November 2018 by paul thompson
Great service pity about customs charges though ?
October 2018 by Leslie
Helpful staff
January 2018 by Debbie Kelly
After the post man delivering my mail (3 letters) through my door I rushed down to collect to see if an 'attempted' was put in because previously on waiting on a parcel this has happened but no attempt made. Nothing there but a few mins later I get a message to say my parcel wasn't able to be delivered due to address being inaccessible. Furious isn't the word when I paid short of £7 for the parcel to be delivered today, kept track of it online, and also used my last day off to stay in waiting on parcel that I was advised would be delivered today.
Absolutely shocking service from postman. Receiving payment for delivery is them getting paid to stick to a CONTRACT. Not delivering stuff isn't sticking to that contract.
Will attempt to collect without 'attempted card' today after explaining this situation but if I don't get it I will be taking things further.
Isn't the first time it's happened and most likely won't be the last.
I don't have any dogs at my property, or security doors or padlocked gated etc, everything is accessible as proven by the useless postman who delivered the 3 letters but couldn't carry a small box in his bag.
June 2016 by John Mitchell
Could do with a clean
