November 2023 by stewart morens
It's a great place to buy carpet, I have been using this place for years, It always has a great range, great prices, what more could you ask for ?
October 2023 by Ashleigh Rae
Poor customer service and very poor product. Vinyl flooring easier to rip than paper (no joke, can rip by hands without even trying). It wasn?t even cheap. Total joke, avoid at all costs.
April 2023 by Andrew Stewart
From first phonecall to carpets being laid, service was amazing. Already recommended this brilliant company to my brother, and would suggest anyone who wants quality carpets and service come to Carpetways
February 2023 by Darren McDowall
Have bought several carpets from Carpetways. Young lad is always nice and helpful. Always happy with the price too ?
December 2022 by John Lafferty
Utter lies used them for years when a moved house ask for measurements waiting all day even called guy he said later on still waiting called shop van broke down aye ok
January 2022 by Shin K
Customer service very good. I got off-cut linoleum for my kitchen floor.
December 2021 by maureen halliday
James, the Manager at Carpetways Motherwell supplied everything we needed for sale of our house in Hamilton.We then contacted him on our purchase of our luxury flat at Mearnskirk as we were downsizing. James steered us in the direction we needed to go with both LVT ( luxury vinyl tiles) and also where to carpet.Before you jump in, consult James.I have recommended James to family and friends.Maureen Halliday
October 2021 by Kenneth Mullen
It's got carpets ,so all's good ,used them many times
May 2021 by mary donachie
Full attention as we entered shop, Mark was extremely helpful and explanatory of all my queries i had in trying to chose what was right for my home! Cost, options and Availability all discussed fully!Left fully satisfied with the service Mark provided and the purchase i made!
May 2021 by Joe Mclaughlan
I have used Carpetways on many occasions and have found the Motherwell staff very friendly and helpful - they always give you a great deal - the carpet fitters are first class - big ? ?
May 2021 by Bumbo Klaart
Happy to take your money but not happy to fix issues, "wee-phil" tryed to do me out of £40 when I place'd an order (I put him right) then gets my order wrong on collection and tells me I'm in the wrong (his work colleagues agree with me) so, then admits it was his fault.. but I still lose out £60!! A bloody Joke!! Avoid company at all costs. Swindler's n chancers.
May 2021 by david currie
Excellent staff done everything to keep within my budget and great carpets kept cheap to help us all during these difficult times highly recommended
April 2021 by Brezney Viegas
Worst service ever, no help given even when asked. They didn't even bother to get up from their chairs when we asked for help. on top of that, when asked will you come to measure the space where carpets go, we were told just to a google search on how to measure your area. They genuinely made us feel soo little and they made us felt like we were asking for free carpets. will not be recommending this place to anyone. Frankly, they dont even deserve one star. Absolute disgrace.
February 2021 by kevin chapman
Got laminate flooring recently and service was good. Plenty of choice at reasonable price. Only negative was I had a full pack too much and company don't do refunds.. seems a waste to have to dump it.
February 2021 by Jacqueline Seymour
I will not be returning to this store. I went to enquire about getting all my upstairs carpeted. Was told none was available to measure and was spoken down to for the 15 minutes that the male behind the desk grudgingly worked out some measurements. It was like dealing with a petulant teenager. He eventually quoted a ridiculous price which I rejected. Thanks for making my mind up to taking my business elsewhere.
