February 2024 by PP3D Robotics
Well my partner has had medication issued from here that was twice the dose of the prescription. Thankfully this wasn't life threatening but it so easily could have been.I've been asked to describe an embarrassing problem at the till with others in ear shot even though they already knew the general condition as this information had been written down already. No attempt was made to offer a discussion in private and a diagnosis was made without any actual examination being undertaken. Funnily enough the diagnosis given was completely wrong.Avoid if you can but of course you aren't exactly spoiled for choice up here
June 2023 by Dave Watt
Would give 0 stars if possible. The woman behind the counter this morning had my partner in tears after just going in to ask about calpol for our 10 month old daughter and to see if the pharmacist could check a rash on her only for her to snarkily be told "too much calpol can cause adhd and autism in children" completely unprompted. I could understand this if we were in every other day for calpol, but we've never got calpol from there before.Horrible, rude staff.
December 2022 by gillian 21
Had Covid and the pharmacy were super helpful. I wasn't able to leave the house so got medication delivered to me. Went out of their way to help me, really grateful.
November 2022 by William Fraser
Been getting a bad rap. The pharmacy has definitely improved over the last year. There was a point just about a year ago where things were pretty bad. But the shop had been sorted out and seems to be running much smother now.
September 2022 by Martin Low
Shocking place, witnessed really unprofessional conduct from a staff member
January 2022 by Richard Skene
It's always a gamble, where my prescription is in. Or it has some how gotten lost between mintlaw surgery and the Pharmacy. If the ability was available I would give a minus. But as it's the only available pharmacy in mintlaw I am stuck there.
December 2021 by Penny Duffy
Not helpful! Poor advice and customer service.
September 2021 by Hollie
Do not think the new text service works well. Two time?s now we have had a text on different occasions to say prescription is ready to collect and when we have drove in to collect it?s not in and are asked to come back another time. Not sure the point of the service if it?s not making things easier for customers and the staff as obviously something is not working right. To wait in a line for half an hour to then be told it?s not in is frustrating. Staff are always lovely but something is not working with this new text service.
August 2021 by Kevin Thain
Very poor service, long waits. 45 mins to pick up a prescription with 3 people in front of me in the queue. This happens pretty much every time. Pharmacy blames the surgery, surgery blames the pharmacy ... I realise we are 18 months into the covid outbreak and this has an effect on services but other pharmacies do not have 10-12 people queues.
August 2021 by Derick Donaldson
Always helpful and pleasant. With smiles. Home delivery of repeat prescriptions, very helpful to housebound.
August 2021 by Laurie Paterson
Just moved to mintlaw everyone's lovely including pharmacy staff .there doing great job with covid people forget its not just doctors an nurses pharmacy staff are doing a great job to .Well done everyone .
August 2021 by Jean Davis
Normally they would get full Mark's but this time round they let me down because of lack of communication between staff
August 2021 by Ann On
Not my local. But its a solid pharmacy and staff is good and helpful
August 2018 by Adam Cresser
Super helpful staff. This pharmacy has saved me many GP visits!
April 2018 by Andy Watson
always good service. Pleasant staff.