October 2023 by Kimmi B
After transferring to the surgery next door I used this pharmacy as it was handy being next door and have had really good experiences at other Boots stores. Customer service was pretty poor with rude staff that take ages to acknowledge you exist. I thought maybe it was a one off but it's happened a couple of times and going by the reviews, I'm not the only one to have this experience. I'll go back to using my previous pharmacy who are more welcoming and efficient at dealing with the public.
July 2023 by Samantha Stewart
Polite friendly staff and prescription turnaround 10/10. Highly recommend.
June 2023 by Carol Mackenzie
Not enough staff
January 2023 by Cath Lamont
You need to update opening times on this web page!! Certainly wasn?t open at 5.20pm tonight 9th Jan so 6pm closing is rubbish.This is 3rd or 4th time I?ve gone to this chemist and it?s been closed. Moving my prescription to another chemist I know will be open to collect it.
January 2023 by Evelyn Duncan
Horrendous waiting time then prescription incomplete. More staff required - especially those who know what they?re doing. Changing chemist now.
December 2022 by Kenneth Christie
Been going there for over 5 years and never had any problems staff very friendly
October 2022 by MrStewarty31
This place is ridiculous, prescriptions are always late, couple of members of staff have serious attitude problems, especially if you complain that your prescription you ordered a week before isn't ready. They told me half hour wait today, I had to leave without my insulin prescription, and when I complained they said "you can take your prescription somewhere else if you want", very rude and unproffesional. If a junkie walked in for their methadone they'd get seen to right away, I'm sick of it, I'll be getting in touch with my doctors surgery to find out why it's taking so long if its a problem at their end or at boots, then I'll be getting in touch with their head office, today wasn't the first time but it will be the last, I'll go somewhere else from now on, and maybe get treated like a human being
July 2022 by K S
Staff are shockingly bad with delivering prescriptions and urgent ones at that. Days late and at times don?t check properly resulting in back and forth conversations with the surgery next door! Shouldn?t be working for a pharmacy if they don?t have a brain!
July 2022 by constantine the crabbit
WORST PHARMACY EVER! ONLY TIME THEY SPEAK TO YOU IS TO TELL YOU OFF FOR COMPLAINING....THEY HAD MY HEART PRESCRIPTION FOR OVER A WEEK AND NEVER TOLD ME. THEY DONT SAY WHEN THEY ARE OPEN AND WHEN THEY ARE OPEN THEY ARE ALL THROUGH THE BACK INSTEAD OF SERVING THE CUSTOMERS IN THE SHOP . WHEN I COMPLAINED, ONE OF THEM ASKED ME IF I WANTED MY MEDS OR NOT! THEN SHE TOLD THE OTHER SERVER NOT TO GIVE ME MY MEDS! I HAD TO GRAB IT OUT OF HER HANDS AS I HADN'T HAD MY HEART PILLS FOR OVER A WEEK. NEVER AGAIN WILL I USE BOOTS AND I AM URGING ALL TO GO TO ANOTHER, PROFESSIONAL CHEMIST
July 2022 by Billie Smith
Phoned multiple times never answers the phone, terrible ques and long long waits
May 2022 by Tam Small
Terrible never have I been asked to wait OUTSIDE for a prescription plus Terrible attitude towards customers in general ? ps 1 star for being open ?
April 2022 by Robert Simpson
Never answer there phone I called 15 times before someone answered
October 2021 by Alex Wolfe
Grossly incompetent staff give out the wrong medication to people. They even manage to give away personal details of customers to compound the errors. Plenty of other pharmacists in the area.
October 2017 by william ward
Pharmacist and staff friendly professional and helpful.
March 2017 by Louise Myall
Staff friendly and helpful busy little boots
