March 2024 by Margaret Simpson
Only in for a meeting but the service could not be better, we just had coffee but served quickly and pleasantly. Coffee was
March 2024 by Marie Quinn
Excellent family run hotel. The team at the hotel were exceptional, great hospitality, well organised and most welcoming. Thank you so much for a perfect stay.Excellent value for money and fantastic service. We would not hesitate to return and recommend this hotel to anyone, you will not be disappointed.Rooms: Spotlessly clean, nice attention to detail, ample toiletries, drinking water provided. The most comfortable spacious bed. The family room was cool and uncluttered with a sitting area. Ideal for a family of 4Food & drinks: We attended with a funeral party, the hotel provided a freshly made buffet, bridge rolls with several fillings, sausage rolls and cakes, served with pots of tea and coffee. The food was plentiful and delicious. We did not have room for an evening meal. Breakfast was to order with a menu provided. Standard and presentation was excellent and the food once again was delicious.
March 2024 by Patricia Gibson
Had a lunch food was lovely service was the best part girl was quick and
November 2023 by Paul Garrett
Friendly pleasant helpful staff, good food and drink, prompt service.Room well furnished, but cold on arrival, heated up ok.Decor good, but desk in room looking scruffy, hole in staircase wall spoils appearance, overall good.Second visit and will return, would recommend.Food & drinks: Excellent dinner and breakfast, good drinks very happy with service.
October 2023 by Timo Hayes
Think I might have to downgrade some of my previous reviews because this place is fantastic. Superb food and excellent service. Cannot recommend enough.
September 2023 by Deirdre Drummond
Had the best meal with family, will definitely be back next time we're in MauchlineFood & drinks: Fabulous
August 2023 by Alan Stevenson
Very well presented hotel and restsurant, prices very readonable consistent, good wuality food and very pleasant, helpful staff. Thoroughly tecommended :-)
August 2023 by Jean M
We arrived in Mauchline and found this via a gentleman we asked for directions! He said having only been in it once it was ok!!! We arrived about 2pm, the restaurant was going quite well which we thought was a good sign! We did not really want a huge meal so settled for a starter and a desert! I asked for a Portobello Mushroom with black pudding which was fresh and tasty, with salad, for dessert I had the worst Tiramisu I?ve ever tasted, it was a very poor fake of the real thing, very little flavour but I smothered it in the pouring cream, made it palatable!! My husband had Spicy Flat Bread with Humus, which he really enjoyed!! For dessert he decided to have Sticky Toffee Pudding with Vanilla Ice Cream, again he thought it was superb!! We both had drinks, a Latte and a bottle of Diet Irn Bru. So all and all good, but value for money certainly NOT!! £36.75 for two starters and two desserts, one of which was woeful! The toilet facilities were no great shake. but ok! Would we go back or recommend it, certainly not! The staff were polite and courteous! Would we go back, definitely not
August 2023 by Ricky Anton
Had lunch here, food lovely and staff very pleasant. Will return.Food & drinks: Food lovely.
July 2023 by Matthew Douglas
Wonderful staff - so helpful, welcoming and went out of their way to help.Clean rooms and a great breakfast and dinner.Free parking.Busy road so there's some noise but they offer ear plugs.Highly recommended.Food & drinks: Tasty and quick service.You order breakfast the evening before so there's never a wait.
July 2023 by AJSECB
Lovely place and staff are great. However, the menu is very dull. Drastically needing a change. Main courses from £15 upwards, doesn?t represent good value. Particularly for pasta or noodles. Many of the old favourites have disappeared over the years, such as mini mixed grill, chicken escalope with mushroom sauce and lasagne. There is now nothing on the main menu to suit me.
June 2023 by Ruth Bailey
From the place I loved to go to, usually with excellent service and food, my visit last week with 2 guests fell short of great. Their dishes were lacking in substance. My salmon was fine tho the green vegs felt as if they'd been around a while. We were aware that the staff were looking harassed and maybe had too much pressure on them to provide a quick service. We hope it was a one-off.
June 2023 by Galadrial
We?ve just left the Fairburn and we could have stayed longer. The Staff are lovely and nothing is too much trouble. The Hotel is owned by a couple who live there and as such has the feel of a family run establishment. The rooms are small but have everything you need with plenty of wardrobe space, they are on the main road but traffic didn?t stop us from sleeping in the comfortable bed. There is a beer garden which was a great area to have our 6pm G & T?s, raspberry gin highly recommended. I would advise you to book your table if eating dinner there as the restaurant gets quite busy at night as the food is excellent. Breakfast we had plenty of choice and our scrambled eggs were ?eggsellent? Altogether well worth the money.
June 2023 by lanzaholic
we had visited this hotel and restaurant about 5 years ago and we always said we would return. Due to covid and family circumstances we finally did return. Since our last visit, the restaurant has been refurbished and was a pleasant surprise. It was lovely We had our little dog and were able to eat in the bar with him beside us. My husband is in a wheelchair and access was very good. No stairs. We also were able to to take our coffee and desert in the outside area and it was a hot day. The public car park is adjacent to hotel and is fine for parking. A short walk along the pavement to the entrance. We will definitly return. Unfortunately although they allow dogs in bar they are not allowed to stay overnight. Staff were very friendly
June 2023 by L1543QQwilliamw
Took the opportunity and purchased a voucher, for a 2 course lunch through Itison and wasn't disappointed. The choices on the menu were amazing as was their quality and presentation. The staff were on the ball and very friendly, a change to have someone with a smile serve you. I'll not list what dishes we chose, but we all had different and not a complaint from anyone was heard, in fact the opposite, everyone loved their choices. From the hotels frontage with it's window boxes and hanging baskets to the recently refurbished interior this was a great choice and one that we will repeat soon.
