August 2023 by Gordon Vaughan
We've just had a stove installed by Greenbrae, and it's been a very smooth process overall. My wife attended and chose the stove, and said that the selling experience was not one of being sold a stove, but being informed on the options. That was a big attraction to us as it suggests confidence and expertise.On the day of the installation, things didn't initially go well. Our chimney was revealed to be a lot narrower than expected, and as such the only option would be an inset stove instead of the one we'd bought. The guys were completely unfazed, confirmed that they had a very similar option aesthetically and output wise, and after agreeing they went back and swapped the unit out. All installed within a few hours, the function demonstrated and aftercare confirmed. They cleaned up very well behind them, leaving the waste from the install in a neat pile ready for us to arrange disposal.After all this, the invoice was amended down to account for less materials used overall, without us even asking.We love what we've had installed, and we're ready for winter. Thank you so, so much to everyone involved!
August 2023 by Google user
We've just had a stove installed by Greenbrae, and it's been a very smooth process overall. My wife attended and chose the stove, and said that the selling experience was not one of being sold a stove, but being informed on the options. That was a big attraction to us as it suggests confidence and expertise.\\n\\nOn the day of the installation, things didn't initially go well. Our chimney was revealed to be a lot narrower than expected, and as such the only option would be an inset stove instead of the one we'd bought. The guys were completely unfazed, confirmed that they had a very similar option aesthetically and output wise, and after agreeing they went back and swapped the unit out. All installed within a few hours, the function demonstrated and aftercare confirmed. They cleaned up very well behind them, leaving the waste from the install in a neat pile ready for us to arrange disposal.\\n\\nAfter all this, the invoice was amended down to account for less materials used overall, without us even asking.\\n\\nWe love what we've had installed, and we're ready for winter. Thank you so, so much to everyone involved!
March 2023 by David Tuach
Great service and well priced.
July 2022 by nathalie kasir
Just had our new stove installed. John and team did an excellent job, very fast & clean. Would highly recommend!
July 2019 by Michael King
Great advice and really friendly.
July 2019 by Geoff H
Good range of stoves, popped in for a warm (it was dreek outside) and some advice. Staff were most helpful and even though we were not intending to buy during our visit they gave good advice on our preferred model/make of multifuel stove.
July 2019 by Fiona Urquhart
Great service and my new Heta stove and fireplace were fitted beautifully within a day with very little mess. One very happy customer.
July 2019 by Laura Beaton
So pleased from initial quote to end product. All staff friendly & helpful,Clean & quick stove installation.Highly recommended
July 2019 by Ian McNeill
Quality wood burning stoves and accessories. Knowledgeable, helpful and friendly staff. Highly recommended.
July 2019 by Ron Main
Excellent company to deal with. Good service from initial consultation to installation.
July 2017 by Nancy
Five star service from Greenbrae stoves Highland.Friendly knowledgable staff and a great range of stoves to choose from. Arrived when they said they would to install my wood burner did a grand job and left things tidy.Very happy customer.
July 2017 by Steve Henderson
Brilliant showroom. Amazing range of wood burning stoves and accessories. Very friendly and professional team. Well worth a visit if you're in the market for a great stove.
July 2016 by Alasdair Cameron
They are a large Stove Company with pleasant staff , they have 2 shops,InvernessDingwall
