March 2024 by Team Tansey
Called at 8 am, waited 10mins to get through, they triaged my call, offered me an appointment at 11. Consultation with a lovely and professional locum GP, booked in for blood tests same day at 1.15, Home by 2. Outstanding treatment and care.Thank you.
November 2022 by david norma
THIS IS A FANTASTIC SURGURY ALL THERE ARE HELPFUL AND PLESENT , NEVER HAD A BAD EXPERIANCE THERE . EASY TO GET TOO NO HASSEL DOCTORS
November 2022 by Rastik Zubko
Rude reception staff.
November 2022 by Susan
Went in today for an emergency appointment. Easy to arrange via telephone. Bloods taken, results within 3 hours.All staff (including receptionists) been very helpful. Have previously seen nurses and doctors and have always been taken seriously. No idea what the bad reviews are about. If you work nights just fill out the forms before you finish. If you're told to go to the chemist, go to the chemist. Too many people unaware of the qualifications of other healthcare professionals, including chemists.Never had a problem with the receptionists at all. I'd even go as far to say they seem to be worth their weight in gold (including the receptionist mentioned). I've seen them even give IT advice to those who can't figure out the extremely simple online system.On the plus side I can see why its an embuggerance trying to get an appointment if everyone with minor ailments seems to think they should see a GP. Maybe they should take some classes in basic IT and simple manners? Possibly even read up a wee bit on the qualifications and "powers" of other medical professionals? Or ?TIA because not everything is connected upstairs?The bad side of this place? Parking. But that could just be me... I can't park for tuffies... I just wanted to get in on the "I'm raging over something miniscule and I want to feel heard, even if it means I'm in the wrong" rhetoric. ?
November 2022 by Yvette Brough
Cannot get an appointment to see a doctor, can only go online between 6 am and 11.30 am to fillout on line form.So what happens if you work nights and need to sleep at this time. what is it is not urgent You just want a check up as something doesn't feel right. Absolutely disgusted in this practise. I have never been criticised the NHS, but this is the worst medical practise.
November 2022 by Lissa Allan
The receptionists are rude and put off letting you speak to a Dr by just telling to see a chemist. Then when the chemist can't help you and you call back they get mad. Don't dream of seeing a Dr anytime soon. But when you do actually get in to see one they are friendly and capable.
November 2022 by Stu Graham
A very bad service. It is hard to complain about the service as I never got any from Doctors who put the phone down before you can say what is wrong. It is a place where you cant even get to see a doctor. I am heading to another country that has doctors that are interestted. That is more than you can say about the very poor medical practice. A total waste of time. It is better to die rather than go to that place. AVOID AT ALL COSTS.
November 2022 by mike young
Beyond words, totally inaccesible other than online which many people do not use or cannot use. We need to return to the days where no appointments were necessary and you waited your turn to see a Doctor, not a nurse, a Doctor.
November 2022 by Lynda Thomson
Absolutely disgusted with the way a receptionist (Alison) spoke to me and other people she should not be in the job terrible sarcastic attitude so avoid speaking to her whenever you can and she also likes to hang up the phone on people aswell get rid of her asap! apart from her most of the other staff are fine and pleasant
November 2022 by Susie Seui
My family and I have never had such poor care anywhere in Britain. Complaints are ignored, and from Grampian health trust, we are stuck with the practice because of postcode. Dead husband's cancer diagnosis took 5 months, and then it was a student doctor who sent him to Aberdeen. No trust in this clinic. And there is no other option to seek another clinic
November 2022 by Alan Hodgetts
Seems like the receptionists r running the medical centre nurses I found good haven't spoke to doctor in12 months can't speak to practice manager or adviser yesterday could not get to speak to farmasist aboutmeds and nurse did not feel comterval speaking to me about my meds but did arrange appointment for next month
November 2021 by philip darby
Not impressed call up twice to see doctor or advice told to go chemist
November 2018 by Gary McIntosh
Very friendly.
November 2018 by Zoey Moorhouse
I?m a new patient at Macduff Doctors with anxiety about going to the doctors. However my initial consults with both a doctor and a nurse have been really very good and a world away from the treatment I had at my old practice. Thank you, I may yet, with your help, overcome my anxiety at going to the doctors. My experiences to date with all the staff, had been excellent.
November 2018 by AGNES MILNE
Not good to get appointments when need get told phone for on day appointment that not use if you can?t get off work for 4days then when you get throw on the phone there?s no appointment left I think the should have opened appointments for working people
