March 2024 by mari petrova
The wait for an appointment is 2-3 weeks, as if you live not in Lockerbie, but in London, at least. Doctors don?t care about you, chest pain - keep a monthly calendar, stomach problems, well, take pills for life now, everything is long, slow, you?ll sooner die than they will find a problem in your body
November 2023 by Cat Shannon
I seen a Dr Ahmed today. Was left extremely upset after his 20 min lecture/rant about the drugs I take for severe degeneration of my spine which includes a Scoliosis/curvature and osteoarthritis in hips and knees.I went to see him, as I'd fallen over in the house which was my own fault and I landed hard on my replacement knee. I was worried that I'd done some damage. He checked that over and then started lecturing me about the drugs I take for pain. I take a low dose codeine which as well as the other drugs I'm on, he said was going to have serious implications as I got older. I'm now 69.I tried to say, that I keep to as low dose as possible to take the pain away and have some quality of life but he wasn't for listening and talked over me.I've walked with a crutch for years but I manage. This arrogant dr said that there would not be any increase in opiates from this surgery for me in the future !!.I said what about when my condition worsens, but he said definitely no. I left in floods of tears. I think I do well with my condition and this dr has knocked the stuffing out of me. He has absolutely no bedside manner and doesn't know what the word Empathy means. I hope he's never got to suffer the daily pain that I do. A terrible upsetting appointment!!I'm waiting on the assistant practice Manager. Abbie, ringing me back to start a complaint precedure against this dr.It was my knee I went to him with and not for a lecture on my tablets !! He has left me frightened for the future and extremely upset !!
November 2023 by Edward Elizabeth Hitler
They NEVER issue prescriptions on time, the practice manager DOES NOT address complaints, receptionist "jill" just accuses everyone who questions anything of "raising their voice" or "being abusive", the only decent Dr there isn't there often and when they forget to do your prescription (even when you're a diabetic 5 year old), their default is to blame the pharmacies. Currently looking into legal action for negligence.
July 2023 by Nadia Clare Young
There answer of duty of care to patients is to ignore their symptoms, act like they don't exist then tell you to call the Police. This surgery has zero Duty of care. Is 100% medically negligent regarding my relative and should be either taken over by NHS or closed downThe worst surgery ever and you have to continually call and go in until they finally produce a repeat prescription after arguing it's either not on the system or there's no doctor to sign for it. You need prayers if you are seriously ill and under their so called care or lack of it. Only decent person in there is Ryan and Mary Cullen
November 2022 by Chan Pool
Can never get an appointment, they lose your results and people are actually dying coz they don?t qualify for getting an appointment and have to go to hospital get treated and by then it?s too late
November 2022 by Mark Mason
Terrible service terrible staff,talk at you not to you,wait for registration a long time to sort out,not fast form fillings here, absolutely Terrible practice.Locum doctor only unbelievable nhs service,and you can't pick another practice.Due to post code .Avoid this place FAST.I am on severe disability and it's terrible treatment.
November 2022 by John Goldie
Absolute joke of a place only one star as I couldn?t give it none and I would be banned from posting review if I said what I really think of the place, a total mess they switch off the phones because they can?t cope, only one doctor on who is a very good doctor but is being let down by the new owners
November 2022 by andrew robb
Quick service, friendly. - got sorted
November 2019 by Anne Nixon
Can't put zero so it's a one
