August 2025 by Adam Dickens
Terrible food, service and atmosphere.
August 2025 by Lindsey Mccolgan
We stopped in the the view restaurant today for some lunch. Waited for more than 5 mins before someone came over and had us seated, no apology for the wait.
We were sat down and given menus.
No drink orders taken any time soon.
We waited.....and waited....and waited. The restaurant was very quiet with 3/4 other tables occupied. Assuming lack of staff was the issue.
At this pointed we had been waiting 15/20 mins. Whilst waiting, we observed the table across from us that seemed to have issue with their food. A lady seemed really unhappy and a waiter came over and took her plate away, I overheard her say to the table next to her that 'That was so bad I can't believe that' From what I could hear shs didn't want anything else.
We waited......and still no member of staff attended to us and after observing the other table's issue we didn't want to risk it.
Really disappointed as we had beeb looking forward to a nice family lunch but this has completely put us off. What I don't understand is if nobody says anything, their poor service will continue and they think nothing is wrong.
More staff training required at the very least.
August 2025 by James Lees
Smartish restaurant environment with a reasonably promising-looking menu, but let down by mediocre frozen food not justifying the prices, and waiting staff of varying ability, evidently due to frequent turnover of staff / short tenure seasonal workers.
July 2025 by Richard Ayre (DRA PAT Testing)
Views of the Loch - stunning. Food - very good, pub grub, just what we neeeded to fill us up after a busy day. Service - excellent, especially Aaron who is brilliant, born entertainer. A joy and a delight.
June 2025 by ONLYMEGAN
I arrived for lunch at 12pm, got seated straight away.
The food came within 10 minutes of ordering and it was all so beautiful and fresh! I tried the pork burnt ends which have now became my new favourite starter/side. The Nduja pasta was beautiful aswell! Very reasonably priced aswell.
Will definitely be returning!
May 2025 by Matthew Sanderson
Decent portion sizes, great after a long hike.
Served by Pranjal who was lovely and made our day - legend!
May 2025 by Suzette Crompton
We had a lovely lunch at The View, which catered well for vegetarians. The only thing that spoiled it for us was the dog area which felt very second class and isolated, sitting behind a wooden partition which was also a thoroughfare for staff and to the exit and toilets. Would have been nice to have dining tables by the window in the dog friendly area not just bar tables/stools, we noticed this had been a previous observation.
April 2025 by Edward Hale
Had Sunday lunch last night. Although the portion size looked small it's served on a large plate so it's bigger than it looks. The beef was cooked to perfection although I found the roast potatoes a little under done.
April 2025 by Lucy Swigciski
Just returned to The View after a long time
due to a couple of previously ?interesting visits?. Wow, what a difference! Staff were welcoming and attentive, service was slick and food was good and portions generous. Please keep this up!
April 2025 by Iwan Hiraethog
Staff were efficient , friendly and attentive . Lovely restaurant and the food was excellent. Enjoyed it so much on our first visit we went back the next night.
Special mention to our waiter Aaron , who was excellent
October 2024 by Kirsty Burnie
I was served haggis on a vegetarian breakfast & staff were absolutely not fussed. They had to be prompted by me to take my food meal off the bill, didn't offer any sort of explanation/resolution. They advertise that they have vegan options, but don't have basic things like non dairy milk available.
I honestly think Butlins in the 1980s would have fared better.
October 2024 by Brian James Simpson
Had A Decent Dinner With Family,Food Was Decent,Portions Were Also Decent And Nice Touch Letting Us Bring Our Dog Along As Well
October 2024 by Lisa
Appalling customer service.
Staying at one of the lodges on site with 6 guests. Arrived at the restaurant after booking in advanced online.
The girl at the desk at reception called Tabatha, blonde hair and piercings.
She told us they have no booking and no space to take us. After showing the booking confirmation she said it shouldn't let you book and there's a problem with the booking system.
Very rude and unapologetic
A number of tables can be seen empty without reserve signs on them and she said it's because of the kitchen and how many tables they can sit.
After getting short answers and no apology we went to the takeaway next door, which shared the same kitchen and has some of the same items on the menu. We ordered all 6 meals and told it'll be a 30 minute wait. Fair enough. Whilst waiting another customer came in to complain about his burger. The staff again were very aggressive and standoffish. One girl was sitting on a chair at the side of the counter not working but decided to shout back at the customer.
Staff really need some customer service training and some decent manners.
Following day we went to order milkshakes. The guy behind the counter this time was very pleasant but so slow. No urgency and turned out to be making Tabatha a milkshake while customers were waiting. We were told it'll be 15 minutes for 2 milkshakes, as there was 2 customers ahead of us. It doesn't take 15 minutes to make 4 milkshakes. Need urgent intervention because we walked away without ordering and you lost our sale.
Zero customer service, zero urgency, zero manners. Guests and lodge owners are paying a lot of money and the restaurant and takeaway are a massive let down. Not to mention the general tiredness of the whole place. Pool table has tears in the felt, gym was messy and boiling hot. Won't be back
September 2024 by Joyce McKinnon
Eating out at The View was absolutely awful. A full catalogue of errors within 20 mins of being seated. I would not ever recommend The View to anyone. At 7pm the menu already had at least 6 items not available plus we were told very low in roast potatoes. Not one dish we ordered came as it should have. My 13 year old grandson is coeliac and he was left humiliated over the careless handling of his meal. Total incompetence all round. A nightmare from start to finish.
September 2024 by Lewis Polland
Service were great, friendly and cannot be faulted. Environment and restaurant decor was nice. Food was poor. I'm someone who will give a place a chance despite the reviews, but the negative reviews here are right. Meat in roast was fridge temperature and "creamy" pasta came with no sauce whatsoever. Also numerous menu items were out of stock despite it being the start of the night. Replies to these reviews sound as though they're considering feedback carefully, but it seems evident that they are not taking action and making changes. Food quality lets the lovely overall hotel down.
