There is this really lovely lady helping people out, outstanding warmth and friendliness I haven't seen in banking sector before.
June 2025
Waited almost and hour to pay in some money. Understaffed and head office does nothing about it. Joke. Also, what bank doesn’t have an option to reveal the pin? Waiting 7 days for it to come via mail is a joke.
February 2025
All stars go to Aga from TSB Livingston for going above and beyond today. Aga has several times been very customer focused but today she took that to a new level. Thank you Aga for today's service.
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