August 2025 by Donald Johnstone
Was delighted to find that, after considerable weight loss, I now fit in to clothes from River Island. The staff were extremely helpful and patient as I tried on a load of items, and in directing me to items they thought would be good on me.... thank you.
(Also, great prices and good quality)
May 2025 by jacqueline girdwood
Older gentleman on tills needs to be trained on customer service skills Very rude.
Visited this store so many times over the years and the way i was spoken to over the way i opened a delivery bag was dreadful you would think i had committed a crime.
No wonder people shop on line if that?s the kind of service in store
December 2024 by Saurabh Gupta
Great store with good variety and pocket friendly prices?
May 2024 by Ann Good
A great place to find lovely clothes
October 2023 by Anne Geddes
Daughter saw a waistcoat on a mannequin in the window. In and out, item purchased. Great.
October 2023 by Alexander Calder
Very helpful staff
May 2023 by M S
All good.
May 2023 by xx
Very goid clothes shop.
April 2023 by David
Very goid clothes shop.
April 2023 by Annemarie Lennon
Beautiful items for kids and adults
March 2023 by Anne-Marie Lennon
Beautiful items for kids and adults
February 2023 by BARBARA FRASER
Unable to find jeans that would fit my husband.
February 2023 by Graham Montgomery
Good shop, plenty choice.
January 2023 by Tree's
Worst customer service EVER, very very racist old angry employee made my experience a nightmare I spent nearly £400 and I think I regret it, I shoulda spent my money else where because this man is an absolute racist. So so rude. I rarely leave bad reviews and I don?t think I?ve ever had a bad shopping experience like this this man?s an utter racist. He needs to be fired ASAP especially with river island having alot of customers from different ethnic backgrounds, you guys cannot afford to have a man like this as staff, so racist. The minute I walked in he started giving me looks then when I was looking at some shirts feeing the materiel he?s sticking his head over looking, as if I?m stealing!? I picked his attitude up straight away and his hostility. Truly disappointing, disgusting and upsetting I want this man fired! Old 50, glasses, 5?7, skinny jeans, hoodie fire him befroe you lose out on thousands of pounds of Business from people who aren?t white.
December 2022 by Murdina Watson
Got some presents so happy with what I got.
